Unlock value with technology shifts in digital collections
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Unlock value with technology shifts in digital collections
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Looking to drive agility, flexibility, and scale while keeping costs down? Our intelligent platforms are built for the purpose. They are designed to orchestrate seamless business processes and deliver mobile-first, cloud-based services. The result: exponential efficiencies and exceptional customer experience.
Today’s consumers demand convenient and seamless omnichannel experiences. Create a 360-degree view of all customer interactions, across every channel, with our proprietary platform i-Leverage.
Actionable insights into customer preferences is key to delivering the CX that modern consumers expect. Tap into our proprietary customer intelligence solution FCI to map the customer journey and gain deep insights at every stage of interaction.
Firstsource remotely deploys, integrates and scales customer intelligence solution for a top-5 US mortgage company
PE-backed healthcare business creates $20 Million EBITDA impact across multiple lines-of-business and geographies
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Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.
Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.
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