Intelligent Automation

Streamline your Business Process with Intelligent Workflow

Orchestrate fast, reliable processes for exceptional customer experience

Optimize outcomes across structured and unstructured processes

Driving agility and rapidly delivering critical data insights is key to driving success and future-proofing your enterprise. Sympraxis, our cloud-enabled and modular platform powered by AI and ML technologies, helps digitize document-centered business processes, harness the data and drive customer insights by:

Sympraxis

Extracting the data from structured/unstructured documents, using AI and ML algorithms.

Identifying patterns and automatically classifying the documents based on content.

Configure validation business rules.

Distributing the digital data in business domain specific formats.

Automatically triggering workflows for exception handling.

Driving transparency into process flows using mobile-enabled and interactive dashboards.

Outcomes delivered

Significant reduction in turnaround time

Deep customer insights for personalized experiences

Enhanced process accuracy for superior customer satisfaction and loyalty

100+
Global clients

Trusted by FTSE 100
and Fortune 500 companies

26,000+ people
across 42 delivery centers

Stay ahead with Firstsource

2 Billion

back office transactions

3.1 Million

web chats

3.7 Million

email responses

200 Million

customer interactions

Workflow Management and Automation Solution

Results delivered

~$7.2 Bn
uncompensated care cost reduced

~$1.4 Bn
additional cash generated for hospitals

~$2.5 Bn
worth claims adjudicated

~$6 Bn
of invoice financing assets managed

~$3.8 Bn
size of collections book managed

~$60 Bn
mortgage loans funded

Sympraxis | Streamline Processes with Intelligent Workflow

Sympraxis – A Proprietary Workflow and Case Management Solution

brochure BFSI, Health Plans, Healthcare Providers

Explore insights

Workflow Management and Automation Solution

Global healthcare supply chain company sees 10X growth in processing volume of purchase orders

Firstsource delivers $20M in annual savings for a PE-backed healthcare organization

Let’s get started

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Industries

Services

Resource Type

Insights

Intelligent Automation

Streamline your Business Process with Intelligent Workflow

Optimize outcomes across structured and unstructured processes

Sympraxis

Extracting the data from structured/unstructured documents, using AI and ML algorithms.

Identifying patterns and automatically classifying the documents based on content. ​

Configure validation business rules. ​

Distributing the digital data in business domain specific formats.

Automatically triggering workflows for exception handling.

Driving transparency into process flows using mobile-enabled and interactive dashboards.

Outcomes delivered

Stay ahead with Firstsource

2 Billion

back office transactions

3.1 Million

web chats

3.7 Million

email responses

200 Million

customer interactions

Workflow Management and Automation Solution

Results delivered

Sympraxis | Streamline Processes with Intelligent Workflow

Sympraxis – A Proprietary Workflow and Case Management Solution

Explore insights

Industries

Services

Download eBook

Identifying patterns and automatically classifying the documents based on content.

Configure validation business rules.