Sympraxis

Streamline your Business Process with Intelligent Workflow

Orchestrate fast, reliable processes for exceptional customer experience ​

Optimize outcomes across structured and unstructured processes

Driving agility and rapidly delivering critical data insights is key to driving success and future-proofing your enterprise. Sympraxis, our cloud-enabled and modular platform powered by AI and ML technologies, helps digitize document-centered business processes, harness the data and drive customer insights by:

Sympraxis

Extracting the data from structured/unstructured documents, using AI and ML algorithms.

Identifying patterns and automatically classifying the documents based on content. ​

Configure validation business rules. ​

Distributing the digital data in business domain specific formats.

Automatically triggering workflows for exception handling.

Driving transparency into process flows using mobile-enabled and interactive dashboards.

Outcomes delivered

Significant reduction in turnaround time

Deep customer insights for personalized experiences

Enhanced process accuracy for superior customer satisfaction and loyalty

100+
Global clients
Trusted by  FTSE 100
and Fortune 500 companies          
26,000+ people
across 42 delivery centers

Stay ahead with Firstsource

2 Billion

back office transactions

3.1 Million

web chats

3.7 Million

email responses

200 Million

customer interactions

Workflow Management and Automation Solution

Results delivered

~$7.2 Bn
uncompensated care cost reduced
~$1.4 Bn
additional cash generated for hospitals
~$2.5 Bn
worth claims adjudicated
~$6 Bn
of invoice financing assets managed
~$3.8 Bn
size of collections book managed
~$60 Bn
mortgage loans funded

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