When it comes to patient financial engagement, traditional models are like the hare from “The Tortoise and the Hare”: racing off the starting line, hitting the phones hard and pushing for a customer response.

But as Aesop’s fable shows, it takes more than speed to produce the desired result. Today, self-service models—driven largely by digital tools and communications—offer a “work smarter, not harder” approach that boosts engagement while reducing total cost to collect.

Addressing gender equality is essential for a healthy workplace. Governments and businesses can both play a greater role in breaking down gender injustice through policies and initiatives to drive equality.

The safety net that rural hospitals provide stretched closer to breaking during COVID-19, with 453 hospitals now at risk of closure, a recent survey found. For rural revenue cycle teams, exploring new approaches to financial engagement—including digitally—in light of revenue pressures and staffing shortages is one essential tactic for survival.

Invoice finance and asset-based lending continue to recover following the pandemic. According to UK Finance Business Finance Review, an 11 per cent rise in lending in Q3 of 2021 was followed by further five per cent rise in Q4 – reaching over £17 billion.

Nearly four out of five health systems say they rely on automation in revenue cycle or are in the process of doing so, up 12 percent since 2000, a Healthcare Financial Management Association/AKASA survey shows. But there is a big difference between automating revenue cycle tasks or functions and automating workflows.

When designed effectively, digital payment and financial communications can have a substantial impact on a hospital or health system’s bottom line. But patients still commonly receive their bills by mail.

Healthcare’s digital front door pushed wide open during the pandemic, offering access with the touch of a smartphone or digital device. But some rooms inside a healthcare organization’s “digital home” are only partially accessible—and typically, payment is one of them.

At the start of a new year, we often see an increase in invoice finance fraud – when clients seek to borrow money by supplying lenders with inaccurate information. (Not to be confused with invoice fraud which sees fraudsters send false, real-looking invoices to extract payment from companies.)

The mechanics of fraud differ for invoice factoring and invoice discounting. But at the heart of it sit false, duplicated or re-aged invoices, fake credit notes, diverted receipts and ledger reconciliation challenges.

Identifying the right payer before a healthcare service is provided and billing on time, reduces costs, prevents bad debt and maximizes reimbursements and revenue.

Recent data from the CMS indicates that Medicaid enrollment grew by nearly 10 million between February 2020 and January 2021. The jump was precipitated by a combination of factors, including the economic fallout of the pandemic and the Coronavirus Relief Act adopted by Congress that gives states extra federal money to keep people on Medicaid rolls until the end of the public health emergency.

Across the country, health plans, healthcare providers and state Medicaid authorities face a massive surge of uninsured members and uncompensated care when the federal public health emergency (PHE) ends and nearly 80 million Medicaid recipients face redetermination of their eligibility status.  A recent study b

Office-life is slowly returning. In the UK, 44% of employees report coming into the office at least some of the time. Yet, by the end of the year, this figure is expected to only reach 56%.