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What We Do

We provide transformational solutions across the customer lifecycle in Healthcare, Banking, and Communications. Our specialized teams use advanced technology and data analytics to address clients' key challenges and deliver future-focused outcomes.
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Firstsource recognized as a Leader in Banking Operations by Everest Group and NelsonHall
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Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

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Firstsource recognized as a Leader in Banking Operations by Everest Group and NelsonHall
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Solving for Efficiency Inside a Media Giant's CX Transformation with Firstsource
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Firstsource Reports Q4FY25 Results
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Providers Can Reduce Administrative Burden and Improve Productivity With AI Tools to Mitigate Labor Shortages

How AI Is Disrupting Our Industry, and What We Can Do About It

Firstsource recognized as a ‘Front-Runner’ in Generative AI for Healthcare Payer by Everest Group

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Firstsource recognized as a Leader in Banking Operations by Everest Group and NelsonHall

Firstsource recognized as a Leader in 2025 NelsonHall NEAT evaluation for CX Services Transformation

Firstsource announces leadership changes to accelerate growth across Healthcare Payer and Provider businesses
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Firstsource FY24 Q3 Earnings Results

9th Feb, 2024

Ritesh Idnani, MD & CEO, Firstsource in conversation with ET Now on the FY24 Q3 Earnings Result

Estimated reading time: 1 min read

Latest News

Providers Can Reduce Administrative Burden and Improve Productivity With AI Tools to Mitigate Labor Shortages

How AI Is Disrupting Our Industry, and What We Can Do About It

Firstsource recognized as a ‘Front-Runner’ in Generative AI for Healthcare Payer by Everest Group

Best Places for AI Tools in Provider Revenue Cycle Management

Using Generative AI To Streamline Operations, Engage Members

Limit financial risk from Medicaid redetermination

Firstsource Solutions

Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

Industries

Banking and Financial services
Healthcare
Utilities
Communications
Media
Retail
Private Equity
Technology

Services

Collections
Consulting
Customer Experience
Digital Platforms and Technologies
IT Services and Solutions
Trust and Safety

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