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What We Do

We provide transformational solutions across the customer lifecycle in Healthcare, Banking, and Communications. Our specialized teams use advanced technology and data analytics to address clients' key challenges and deliver future-focused outcomes.
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Firstsource Tops Professional Services Sector in S&P Global Sustainable1 FY25 ESG and CSA score of 87
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Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

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Firstsource Tops Professional Services Sector in S&P Global Sustainable1 FY25 ESG and CSA score of 87
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Clarity Builds Connection- Solving the Accent Challenge in CX
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Firstsource Reports Q4FY25 Results
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Providers Can Reduce Administrative Burden and Improve Productivity With AI Tools to Mitigate Labor Shortages

How AI Is Disrupting Our Industry, and What We Can Do About It

Firstsource recognized as a ‘Front-Runner’ in Generative AI for Healthcare Payer by Everest Group

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Firstsource Tops Professional Services Sector in S&P Global Sustainable1 FY25 ESG and CSA score of 87

Firstsource Acquires TeleMedik

Firstsource recognized as a Leader in Banking Operations by Everest Group and NelsonHall
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Firstsource FY24 Q3 Earnings Results

9th Feb, 2024

Ritesh Idnani, MD & CEO, Firstsource in conversation with ET Now on the FY24 Q3 Earnings Result

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Providers Can Reduce Administrative Burden and Improve Productivity With AI Tools to Mitigate Labor Shortages

How AI Is Disrupting Our Industry, and What We Can Do About It

Firstsource recognized as a ‘Front-Runner’ in Generative AI for Healthcare Payer by Everest Group

Best Places for AI Tools in Provider Revenue Cycle Management

Using Generative AI To Streamline Operations, Engage Members

Limit financial risk from Medicaid redetermination

Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

Industries

Banking and Financial services
Healthcare
Utilities
Communications
Media
Retail
Private Equity
Technology

Services

Collections
Consulting
Customer Experience
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IT Services and Solutions
Trust and Safety

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