RP Sanjiv Goenka Group

Services: Intelligent Backoffice



$6.3M savings for an auto dealer network through a debt recovery makeover

The challenge: Lower costs while improving debt recovery performance The client is a large “buy here pay here” auto dealer in the US with more than 40 companies and 150 franchise locations in the Midwest and East. It sought an outsourcing partner that could assume employment of its existing 80-person

The impact of patient financial experience on hospital profitability

As rising deductibles and co-pays turn patients into payers, financial interactions must be part of the patient experience equation. The financial aspect of care should not be put aside, as it is an essential component of a positive patient experience. But navigating the healthcare financial maze can create unnecessary confusion

Aspen Valley Hospital increases cash on hand by 6X

The challenge: Pressing need to optimize the revenue cycle Aspen Valley Hospital (AVH), a 25-bed community hospital, caters to the healthcare needs of the local population in a remote area. With nearly 45K outpatient registrations and nearly 8K emergency visits, the hospital generates $102M in annual revenues. Because of its

Intelligent Automation in record-to-report: Top 4 use cases

Is your Finance and Accounting (F&A) team bogged down by routine, repetitive, low-value tasks? Is the cycle time for closing and reporting high? Does it require significant manual reconciliation and data maintenance? Are your executives hampered by the lack of meaningful reporting? If you are witnessing any of these challenges

Digital Mailrooms: The heartbeat of modern Health Plan operations

Take the traditional mailroom. A typical Health Plan mailroom receives 120,000 pieces of mail every month. A vast majority of the paper-based communication – from application submission and policy changes to claim forms and notifications is processed manually, They are also inundated with incoming data and documents in multiple formats.

3 steps to enhance invoice processing efficiency through Intelligent Automation

71% of finance professionals still cite manual data entry and inefficient, error-prone, time-consuming processes as their key pain points. Processing an invoice, takes anywhere between 4.1 to 16.3 days per invoice – from receipt to payment approval. Ardent Partners’ Accounts Payable Metrics That Matter in 2020 report reveals that while

Why it makes sense to standardize processes before deploying RPA

Many companies design RPA implementations to support their ‘as-is’ processes, without evaluating or standardizing the existing process map. As a result, they achieve modest savings at best, and in most cases forego the opportunity to dramatically improve process outcomes, quality, costs and turn times. If you’re considering an RPA implementation

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