Services: Intelligent Backoffice

The impact of patient financial experience on hospital profitability

As rising deductibles and co-pays turn patients into payers, financial interactions must be part of the patient experience equation. The financial aspect of care should not be put aside, as it is an essential component of a positive patient experience. Navigating the healthcare financial maze can create unnecessary confusion and

Intelligent Automation in record-to-report: Top 4 use cases

Is your Finance and Accounting (F&A) team bogged down by routine, repetitive, low-value tasks? Is the cycle time for closing and reporting high? Does it require significant manual reconciliation and data maintenance? Are your executives hampered by the lack of meaningful reporting? If you are witnessing any of these challenges

Digital Mailrooms: The heartbeat of modern Health Plan operations

Health Plans are inundated with incoming data and documents in multiple formats and with manual processes driving inefficiencies and high costs, the need for digital transformation is more than ever, not only in modernizing IT systems but also to enhance decision-making based on real-time information to increase process throughput and

3 steps to enhance invoice processing efficiency through Intelligent Automation

71% of finance professionals still cite manual data entry and inefficient, error-prone, time-consuming processes as their key pain points. Processing an invoice, takes anywhere between 4.1 to 16.3 days per invoice – from receipt to payment approval. Ardent Partners’ Accounts Payable Metrics That Matter in 2020 report reveals that while

Why it makes sense to standardize processes before deploying RPA

Many companies design RPA implementations to support their ‘as-is’ processes, without evaluating or standardizing the existing process map. As a result, they achieve modest savings at best, and in most cases forego the opportunity to dramatically improve process outcomes, quality, costs and turn times. If you’re considering an RPA implementation

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