Services: Intelligent Backoffice
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Revolutionizing Claims Operations with Gen AI-powered Multi-Agent Collaboration
Traditional claims processing often involves siloed systems and manual handoffs between different departments. This approach is not only time-consuming but also prone to errors and inefficiencies that are becoming increasingly costly as regulators and consumers demand greater accuracy, timeliness and transparency. It is time for claims operations to be revolutionized
Sympraxis – A Proprietary Workflow and Case Management Solution
Sympraxis® is industry-agnostic and can be used across multiple industries like Healthcare, Insurance, Financial Services, Publishing, etc. to streamline operations and increase efficiency.
$6.3M savings for an auto dealer network through a debt recovery makeover
The challenge: Lower costs while improving debt recovery performance The client is a large “buy here pay here” auto dealer in the US with more than 40 companies and 150 franchise locations in the Midwest and East. It sought an outsourcing partner that could assume employment of its existing 80-person
The impact of patient financial experience on hospital profitability
As rising deductibles and co-pays turn patients into payers, financial interactions must be part of the patient experience equation. The financial aspect of care should not be put aside, as it is an essential component of a positive patient experience. But navigating the healthcare financial maze can create unnecessary confusion
Aspen Valley Hospital increases cash on hand by 6X
The challenge: Pressing need to optimize the revenue cycle Aspen Valley Hospital (AVH), a 25-bed community hospital, caters to the healthcare needs of the local population in a remote area. With nearly 45K outpatient registrations and nearly 8K emergency visits, the hospital generates $102M in annual revenues. Because of its
Intelligent Automation in record-to-report: Top 4 use cases
Is your Finance and Accounting (F&A) team bogged down by routine, repetitive, low-value tasks? Is the cycle time for closing and reporting high? Does it require significant manual reconciliation and data maintenance? Are your executives hampered by the lack of meaningful reporting? If you are witnessing any of these challenges
Digital solutions that provide business continuity for hospital RCM during the pandemic and beyond
COVID-19 has changed how businesses operate as people are compelled to work from home.
Digital Mailrooms: The heartbeat of modern Health Plan operations
Take the traditional mailroom. A typical Health Plan mailroom receives 120,000 pieces of mail every month. A vast majority of the paper-based communication – from application submission and policy changes to claim forms and notifications is processed manually, They are also inundated with incoming data and documents in multiple formats.
3 steps to enhance invoice processing efficiency through Intelligent Automation
71% of finance professionals still cite manual data entry and inefficient, error-prone, time-consuming processes as their key pain points. Processing an invoice, takes anywhere between 4.1 to 16.3 days per invoice – from receipt to payment approval. Ardent Partners’ Accounts Payable Metrics That Matter in 2020 report reveals that while
