Sundara Sukavanam, Head - Enterprise Transformation Office at Firstsourcetalks about how the organization is leveraging AI’s role in creating delightful customer journeys. From personalized chatbots to ethical considerations, this Mint Techcetra podcast, a special series in association with NASSCOM, offers insights into the power of AI in boosting business growth and transforming customer experiences in healthcare, banking, and telecom sectors.
Building customer delight using AI: Sundara Sukavanam, Head - Enterprise Transformation Office
