RP Sanjiv Goenka Group

Firstsource UK Contact Center Staff Raise Funds for the Philippines

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Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of business process outsourcing (BPO) services, has contributed to the international fund-raising efforts for victims of the recent typhoon in the Philippines. As a leading BPO company, with over 1,700 staff in two centers in the Philippines, Firstsource UK employees wanted to show solidarity and support for their colleagues affected by the disaster.

Firstsource staff at three of the company’s UK contact centers, in Middlesbrough, Belfast and Londonderry carried out a range of fund raising activities including dress-down days and sponsored cycle using exercise bikes during their breaks at the end of November.

Over 50 staff who cycled completed a total of 2,691 miles in sponsored exercise sessions that lasted between 30 minutes and two hours. The staff raised a total of £1,347 for the Disasters Emergency Committee’s Philippines relief appeal, part of a fundraising year which saw Firstsource staff raise over £23,000 for various good causes in 2013.

Firstsource Human Resources General Manager Laura Hourican said:

“Firstsource staff are very generous and do a lot of fund raising throughout the year. This particular cause was important to show our support for colleagues in the Philippines. As well as various fund raising initiatives which are good for team building as well as raising money for good causes, it is very encouraging to see that over 10% of Firstsource employees donate to charity each month through our payroll giving scheme.”

In November Typhoon Haiyan killed nearly 6,000 people, leaving many more homeless and devastating infrastructure and crops.

About Firstsource

Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a global provider of customized BPO (Business Process Outsourcing) services to the Banking & Financial Services, Insurance, Telecommunications, Media and Publishing and Healthcare sectors. Its clients include FTSE 100, Fortune 500 and Nifty 50 companies. Firstsource has a “Rightshore” delivery model with operations in India, Ireland, Philippines, Sri Lanka, UK and USA. (www.firstsource.com).

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