Firstsource Solutions Featured in the Global Services 100 GS100-Companies that define leadership in the Global Services Business
Firstsource Solutions Ltd., a leading global Business Process Management (BPM) company, has been featured in the 2013 GS100 List that recognizes corporates for their leadership as an outsourcing layer globally. The list is a projection of the diversity and overall landscape of the service provider community in terms of company sizes, countries of origin and countries of delivery.
The Global Services 100, now in its eighth year, is a tool for buyers of business and technology services that helps identify and select the right vendor. The GS100 analytical model is based on four key criteria: performance and leadership, quality and maturity of customers, breadth of services offered, and spread of global delivery capabilities.
Rajesh Subramaniam, Managing Director & CEO Firstsource Solutions Ltd. said,”Being featured in the GS100 list is a testament to the efforts of everyone at Firstsource to provide world-class services to our clients across geographies, enabling them to achieve their business objectives.”
“The global services market environment has been dynamic. While technology budgets continued to be constrained, organizations were clamouring to re-orient their IT and process management practices to include mobility, cloud, analytics, and social media. The GS100 service providers are the ones to quickly adjust to this new reality; the big differentiator is that these companies demonstrate the ability to deliver business outcomes,” says Ed Nair, Editor, Global Services.
Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN), is a leading global provider of customized Business Process Management (BPM) services to the Healthcare, Telecom & Media and Banking & Financial Services industries. The company’s clients include Fortune 500, FTSE 100 & Nifty 50 companies. Firstsource has a “rightshore” delivery model with operations in India, Philippines, Sri Lanka, UK and U.S.