RP Sanjiv Goenka Group

End-to-End healthcare Revenue Cycle Management solutions

Improve Financial Performance, Transform Patient Experience

Deliver experiences that make a personal difference

Our people-first, tech-forward approach is designed to deliver outcomes with personal impact. Through listening and partnering, we help healthcare organizations achieve ongoing success by focusing on the moments that matter most.

Explore our Revenue Cycle Management services

Learn why more than 1000 hospitals partner with us to improve care access, increase patient engagement & satisfaction, and boost financial performance. 

Insurance Discovery

Maximize reimbursement, increase cash flow and reduce bad debt. 

Financial Assistance Screening

Simplify and accelerate the financial assistance process. 

Financial Assistance Enrollment

Reduce uncompensated care while improving patient experience.

Digital Document Submission

Reduce the account lifecycle. Accelerate outreach and improve patient cooperation.

Insurance Verification

Verify insurance coverage in real time.  Reduce denials and protect revenue.

Prior Authorization services

Streamline prior authorization. Turbo charge revenue cycle management processes and the patient experience.

Patient Pre-Registration

Simplify and optimize registration. Improve patient and staff experiences.

Patient Engagement Portal

Leverage an omnichannel approach to interact with patients and improve patient financial experience. 

Receivables Workflow Platform

Reimagine the financial experience. Fast track payments while maintaining focus on patients and care. 

Hospital Business Office Management

Establish process improvements that translate to increased reimbursement and cash on hand. 

Collections Services

Transform your healthcare debt collection operations and reduce collections costs by up to 50%

Consulting Services

Our comprehensive healthcare consulting services include Assessment, Workflow Redesign, Implementation and Ongoing Support.

Firstsource Healthcare Cloud

Scalable and easy to implement, our cloud-first Revenue Cycle Management solutions and services help Providers enhance patient engagement across Pre-service, Eligibility & Enrollment and Recovery power mission critical operations and drive data management at scale within a matter of weeks.

Insurance Discovery

Maximize reimbursement, increase cash flow and reduce bad debt. 

Financial Assistance Screening

Simplify and accelerate the financial assistance process. 

Financial Assistance Enrollment

Reduce uncompensated care while improving patient experience.

Digital Document Submission

Reduce the account lifecycle. Accelerate outreach and improve patient cooperation.

How can we help?

Let’s chat about what we’ve done and what we can do for you.

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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