Firstsource positioned a Leader in
Everest Group’s PEAK Matrix for Healthcare Payer Operations Assessment 2022
Unlock value with technology shifts in digital collections
The 2022 Everest Health Payer Operations PEAK Matrix Assessment focuses on how Payers can capitalize on the recent uptick in demand for certain services such as telehealth and meet increased expectations for holistic member experience. The report highlights the service provider capabilities needed to ensure frictionless, time-bound, and error-free delivery of complex processes.
Download a complimentary version to understand how partnering with a best-of-breed service provider can help your organization:
- Drive digital transformation using technologies like AI, ML, analytics and cloud to increase efficiencies while making care more affordable and accessible.
- Leverage virtual care platforms and solutions to cater to the growing demand for telehealth and behavioral health services.
- Gather insights through clinical and administrative data to holistically understand the target population and drive population health in a value-based care setting.
Download the analyst report
“With a strategic focus on a digital-first approach, Firstsource has been actively investing in developing future-ready offerings based on process mining, AI-enabled platforms, and advanced automation services. Its large set of proprietary solutions complemented by a strong third-party network, including Automation Anywhere, AWS, UiPath etc., and a consulting-led approach has placed it as one of the Leaders on Everest Group’s Healthcare Payer Operations PEAK Matrix® Assessment 2022.”
