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Digital-first merchant and vendor experience

Turn seamless onboarding into a strategic differentiator

Balance rapid response with compliance and quality

With consumers enthusiastically shifting to a contactless economy, accelerating merchant and vendor onboarding holds the key to success. Not only do you want to ensure that you attract the right partners, but you also want to keep them excited about partnering with you. Our dedicated model focuses on the end-to-end merchant and vendor experience, creating an on-boarding and support experience that builds sustainable relationships for long-term success.

How we do it​

01
 
Identify the right merchant for the platform
02
 
Engage merchants and encouraging them to be part of the platform
03
 
Create a seamless, friction-free on-boarding process that is technology-enabled and efficient
04
 
Train merchants on the platform to optimize compliance, adoption, and value
05
 
Provide ongoing support and account management to enhance the merchant or vendor experience

Experience the power of DECX

  • create anywhere, anytime access to a flexible workforce
  • enable channel freedom for merchants
  • harmonize humans and technology
  • leverage real time dashboards and insights.

Merchant Onboarding with DECX 

Put our next-gen Digitally Empowered Customer Experience (DECX) to work. It combines the best of what humans and technology have to offer to deliver the moments that matter across the Customer and Merchant Lifecycle – acquisition, onboarding, engagement and retention.

Explore   

E-commerce giant onboards 300 merchants in a quarter with a hybrid model