Do more with less in invoice finance
Invoice finance operations have been neglected for too long. Now lenders need to improve user experience, combat increasing financial crime, meet new compliance requirements and drive profitable growth – while relying on manual processes and disjointed IT systems. This is less than optimal for lenders and their clients.
We help invoice finance businesses do more with less. By combining industry knowledge and latest tech solutions we remove process frictions and deliver smooth, cost-effective operations without disrupting your IT.
Full spectrum of solutions
Firstsource has been solving the trickiest invoice factoring and discounting challenges since 2015. Lenders looking to streamline their operating model, optimise processes or gain efficiencies with automation can find the right solution at Firstsource.
Operational Consultancy
Business growth has an ugly side – IT and process amalgamations result in suboptimal operating models.
We help lenders create new operating models. By applying our expertise to scrutinize every element of people, processes, and technology, we deliver fit-for-purpose target operating models that drive efficiency, standardisation and reduction in risks.
Process Reengineering
Disparate systems and clunky processes are painful for your people and your clients. They also increase the risk of fraud and errors slipping through.
We optimise invoice finance processes by identifying inefficiencies, resource drains, risks and opportunities. Our workflow and case management solutions are then applied to streamline operations for sustained growth.
Intelligent Automation
How can you do more with less when your most valuable resources – your people – are bogged down with manual, repetitive, low-value tasks?
Firstsource Intelligent Automation solutions are designed to seamlessly tackle cumbersome tasks such as extracting, keying and verifying data. So, your people can focus on value adding activities.
Outcomes our solutions deliver
Guaranteed reduction in cost-to-serve
Improved risk management capabilities
Faster, streamlined processes
Higher customer satisfaction
Intelligent Automation for invoice finance
Invoice finance operations see people perform high-volume, routine, repeatable tasks that require time but don’t generate value – these are prime candidates for Intelligent Automation.
Intelligent Automation brings together Robotic Process Automation (RPA), Machine Learning, Analytics and data extraction capabilities to create automations (also known as bots) to tackle hundreds of simple tasks without human intervention.
Automations sit on top of IT systems and interact with data the same way people do. Bots can search for an invoice, open it, find specific data, read it, copy data and enter it into another system – without errors, quickly and cost-efficiently and they can do it 24/7.
Intelligent Automation helps ambitious lenders to achieve notable outcomes.
Reduce time-to-cash through automated debtor onboarding
Reduced Impairments through automated risk management
Win more business with faster risk assessments
Reduce Opex with 15% -35%
Improve NPS through faster enquiry resolution
Increase accuracy with automated cash reconciliations
