RP Sanjiv Goenka Group

Ophthalmology

Ophthalmologists and optometrists are medical practitioners who manage diseases, disorders, and other conditions of the eye. Starting from generic consultations to complex eye surgeries, there are so many services offered by ophthalmologists and optometrists on an everyday basis.

 

Ophthalmology billing and coding involves being precise and thoughtful while creating claims and writing codes. Multiple combined services could be offered to a patient who visits an ophthalmology practice, and all these services need to be captured right for claims to be inclusive.

 

Documentation is something that billers find challenging in a busy practice. When multiple clients walk in or make appointments on a single day, processes like pre-authorization checks and eligibility verifications become challenging. When these are not done right, the practice suffers when reimbursements are requested.

Coding is one of the most challenging parts of medical billing. There are multiple groups of codes available for different services offered, including the following.

Even after a claim is prepared, the process is only half done. Your billers need to be adept in sending the claims to the payer on time, understand rejections/denials reasons, decide whether or not to re-appeal, and be in great working relationships with payers to keep the process flow going.

 

A third-party RCM service provider can add so much value to your backend processes without disrupting the existing processes. A brand like Firstsource can improve your revenues and bring down business costs with a few smart changes to the revenue cycle and by deploying smart tools.

The below are sub-specialties of ophthalmology, and Firstsource  is equipped to handle RCM services for all of these.

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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