Firstsource Healthcare Cloud: Financial Assistance Screening
Simplify and accelerate the financial assistance screening process
Enhance screening rates as well as the patient experience
Mobilize digital portal for rapid financial screening
Patients are increasingly responsible for a larger proportion of healthcare costs. High co-pays and significant out-of-pocket costs are making healthcare unaffordable – even for those with health coverage. Many uninsured and underinsured patients with limited credit history are unwilling to navigate the charity care process, leaving Providers struggling to determine patient eligibility.
Firstsource Healthcare Cloud: Financial Assistance Screening Services help underinsured and uninsured patients digitally navigate government and charity care and enroll in eligible programs. The digital portal enables patients to log in and answer eligibility screening questions – at a time of their convenience and from their own device. Our representatives follow up with qualified patients via telephone, as needed, for full screening.
Quickly engage patients in the screening process
Enhanced patient experience and satisfaction
Predictable and automated workflow
Increased efficiency, accuracy and staff productivity
See how we bring it all together
The holistic Firstsource solution includes an entire stack of digital-first patient engagement and Eligibility and Enrollment solutions. They are designed to uncover missing patient information and enhance engagement with patients across their journey, dramatically improving patient satisfaction as well as financial performance for hospitals.