MGagement

MGagement
– More than a means to make payments online

Overview

Better understanding patient needs is key to creating happy and loyal customers. MGagement, our digital engagement portal, simplifies the financial experience for patients by bridging the gap between modern communication channels and traditional patient interaction.
MGagement leverages Artificial Intelligence (AI) to understand communication patterns and engage with patients at a time convenient to them and on a channel that suits their needs. In addition, you can tap into our US-based service centers and over 30 years of experience to cater to your evolving patient needs, driving satisfaction and building loyalty.

30%

Improvement in collection rates

50%

Reduction in A/R rates

50%

Enhancement in A/R rates

60%

Increase in self service

Features

Apply for financial asistance

Patient friendly billing

Consolidated account management

Secure auto payments options

Manage communication preferences & update demographics

Manage personalized payment plans

Call center support

Update insurance information

Submit questions & read digital faqs

Apply for financial asistance

Explore insights

Digital solutions that provide business continuity for hospital RCM during the pandemic and beyond

Using Digital Patient Engagement Solutions to Collect Balances and Improve Customer Satisfaction

Talk to us

We’d love to hear about your current business needs and where you’re headed.