Awards & Accolades

Recent industry recognition for the work we do

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Nelson Hall

  • Leader in Overall Mortgage & Loan
  • Leader in Mortgage & Loan – Support for New Digital Business Model
  • Leader in Overall Mortgage & Loan
    Leader in Mortgage & Loan – Support for New Digital Business Model

    UK Complaint Handling Awards

  • Best Complaint Handling in Financial Services
  • Best Complaint Handling in Financial Services

    North East Contact Centre Awards

  • Best Outsourcing Partnership
  • Best Outsourcing Partnership

    UK Complaint Handling Awards

  • GOLD, Customer Insight Strategy
  • Overall Winner
  • GOLD, Customer Insight Strategy
    Overall Winner

    European Contact Centre & Customer Service Awards

  • Bronze
  • Bronze

    UK Complaint Handling Awards

    • Best Complaint Handling

    • Best Complaint Handling Team of the Year