Published on Buzz Wales

Check out some exclusive insight from Firstsource employees Deb Ashley and Francis Binnell on making a career in customer service management and the ins and outs of contact centre work.

Firstsource positioned as a “Major Contender” in the Everest Group’s Contact Centre Outsourcing (CCO) PEAK Matrix™ Assessment 2017

London, 13 July 2017: Firstsource Solutions, the customer experience expert, has been recognised as a “Major Contender” in Everest Group’s Contact Centre Outsourcing (CCO) PEAK Matrix™ Assessment 2017.

As published in BQ