Firstsource Transaction Services, LLC announced its contact center, located at 5725 Mark Dabling Blvd., Ste. 200, Colorado Springs, CO 80919, is hiring 300 new customer care representatives to join its award-winning team. The new hires will focus on providing top-quality customer experiences and improving processes for the company’s healthcare client base.
“Our continued growth plans for FY18 have created a significant hiring need in the region,” said Marie Ovalle Sokol, Deputy General Manager – Client Services. “We are looking to find the kind of talent that will increase our ability to innovate and deploy tangible differentiators that give us a competitive edge in our industry. In return, we offer a variety of great incentives, flexible work schedules and the kind of environment that has earned us global recognition in HR excellence.”
Firstsource will also be looking to add leadership roles in Operations, Human Resources, Recruitment, Facilities, Technology and Training to assist in managing its expansion. Firstsource expects more business to be placed in the Colorado Springs office over the next year.
The larger Firstsource organization, including affiliates of Firstsource Transaction Services, LLC, employs over 25,000 people worldwide across its 48 centers in the U.S., U.K., India and the Philippines, serving more than 100 clients in the banking, insurance, healthcare, media and telecommunications industries, including 17 companies in the Fortune 500.
About Firstsource Transaction Services, LLC:
Firstsource Transaction Services, LLC is an affiliate of Firstsource Solutions Ltd. Firstsource Solutions Ltd. through it and its affiliates (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) are leading global providers of customized Business Process Management (BPM) services to the Healthcare, Telecom & Media and Banking & Financial Services industries. The company’s clients include Fortune 500, FTSE 100 & Nifty 50 companies. Firstsource has a “rightshore” delivery model with operations in India, Philippines, U.K. and U.S. (www.firstsource.com).
Amy Fathers for Firstsource