Firstsource Call Center in Colorado Springs to Remain Open

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Company to hire over 100 people for call center work

Firstsource Solutions Ltd., a leading Business Process Management (BPM) company, today announced its call center in Colorado Springs will remain open and the company will be hiring over 100 call center representatives to handle work for a new client in the healthcare space.

“We are excited to keep the jobs in Colorado Springs and make a large number of hires in the region to support our business,” said Venkat Raman, President & CEO, Healthcare at Firstsource. “Our work with a Fortune 100 healthcare company will mean that in addition to utilizing the talent we have cultivated since opening in 2008, we will be making new hires to handle work related to healthcare open enrollment. The changes with Healthcare reform have created a need that Firstsource can uniquely fill.”

Firstsource will be growing its employee base in Colorado Springs from 50 call center representatives to more than 150 over the next 18 months. In addition, the company will be hiring administrative and support staff to assist in managing its growth plans. Firstsource expects more business to be placed in the Colorado Springs office over the next year.

Candidates interested in careers at Firstsource Colorado Springs should apply through: Firstsourcecareers.com or, Careerbuilder.com

Firstsource today employs nearly 27000 employees worldwide across 46 centers in the U.S., United Kingdom, Ireland, India, the Philippines and Sri Lanka, serving more than 100 clients in the banking, insurance, health care, media and telecommunications industries, including 21 companies in the Fortune 500.

About Firstsource:

Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a leading global provider of customized Business Process Management (BPM) services to the Healthcare, Telecom & Media and Banking & Financial Services industries. The company’s clients include Fortune 500, FTSE 100 & Nifty 50 companies. Firstsource has a “rightshore” delivery model with operations in India, Ireland, Philippines, Sri Lanka, UK and U.S. (www.firstsource.com)

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