RP Sanjiv Goenka Group

Firstsource a Leader in the
Overall Market Segment

NEAT Vendor Evaluation for Mortgage and Loan Services, 2022
Firstsource has been named a ‘Leader’ in NelsonHall’s NEAT Mortgage and Loan Services 2022 report for the Overall Market segment. Firstsource’s positioning is based on the company’s strong Mortgage & Loan services business, focused on a diverse set of engagements across a broad range of financial institutions.
The report highlights Firstsource’s Mortgage competencies including:
  • Large partner network for legal collections for all states
  • Long-term experience with the largest UK lender across multiple lending products
  • Licensing capabilities for originations, servicing, title, and collections
  • Due diligence services for portfolio QC and due diligence
  • BPS offerings, especially for post-closing services for the top tier and mid-tier lenders
The NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering mortgage & loan services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in managed services/BPS, professional services, and support for new digital banking models. If you would like more information on the report, please contact us.
NEAT Vendor Evaluation for Mortgage and Loan Services 2022

“Firstsource is positioned as a Leader within mortgage and loan services based on the company’s strong domain expertise in lending, including in portfolio due diligence and post-closing services.”

Andy Efstathiou
Banking Sourcing Research Director – NelsonHall

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