Burgeoning administrative expenses continue to burden the US healthcare system. A typical Health Plan mailroom receives 120,000 pieces of mail every month. An error rate of just 1% means that 1,200 pieces will be lost, misidentified, or mishandled each month.
This paper highlights how digitization can help Health Plans move away from paper-based documentation to accelerate processes and drive elevated patient experiences in the post-COVID world.
In this whitepaper we take a look at:
- Moving beyond traditional mailrooms and streamlining processes through RPA/OCR/ML/NLP
- How digital mailrooms help increase productivity and enhance customer experience
- Critical aspects to consider when choosing your digital transformation partner
Read this whitepaper to realize the true potential of Digital Intake operations and unlocking its value for Health Plans
