RP Sanjiv Goenka Group

Digital Mailrooms: The heartbeat of modern Health Plan operations

Burgeoning administrative expenses continue to burden the US healthcare system. A typical Health Plan mailroom receives 120,000 pieces of mail every month. An error rate of just 1% means that 1,200 pieces will be lost, misidentified, or mishandled each month.

This paper highlights how digitization can help Health Plans move away from paper-based documentation to accelerate processes and drive elevated patient experiences in the post-COVID world.

In this whitepaper we take a look at:

  • Moving beyond traditional mailrooms and streamlining processes through RPA/OCR/ML/NLP
  • How digital mailrooms help increase productivity and enhance customer experience
  • Critical aspects to consider when choosing your digital transformation partner

Read this whitepaper to realize the true potential of Digital Intake operations and unlocking its value for Health Plans

Download our free whitepaper

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