Traditional methods for recouping debt and reactive approaches dominated by cold calling are no longer fit for purpose in a digital world. Critical factors —size and age of debt, borrower profile, lack of synergy between debtor and collector, regulatory changes and data silos all add to the cost of collecting debt.
Learn how ‘Collections of the Future’ puts forward a model with digital levers—analytics, automation, Artificial Intelligence (AI) and Machine Learning (ML) to streamline operations, strengthen segmentation, and build on your existing knowledge for dynamic and agile collection strategies.
Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.
Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.
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