Everest Group
Collections of the Future

Unlock value with technology shifts in digital collections

Unlock value with technology shifts in digital collections

Traditional methods for recouping debt and reactive approaches dominated by cold calling are no longer fit for purpose in a digital world. Critical factors —size and age of debt, borrower profile, lack of synergy between debtor and collector, regulatory changes and data silos all add to the cost of collecting debt.

Learn how ‘Collections of the Future’ puts forward a model with digital levers—analytics, automation, Artificial Intelligence (AI) and Machine Learning (ML) to streamline operations, strengthen segmentation, and build on your existing knowledge for dynamic and agile collection strategies.

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