Supercharge legal collections
25 years of superior client service, Firstsource simplifies and strengthens every stage of legal debt collections. Our innovative technology led approach offers businesses the ability to navigate complex legal collections processes. Our customers enjoy stronger returns. unprecedented clarity, ensures compliance, and enhances customer experience.
The Firstsource difference
Firstsource brings together the people, platform, and approach you need to simplify and strengthen every element of your legal debt collections
People
Working with energy and integrity. your Firstsource team is committed to helping you succeed. Our extensive attorney network covering all 50 US States and Canada adds unparalleled expertise and reach.
Platform
Our proprietary Platform sets the benchmark for legal collections. It supports the smooth flow of information across the legal processes. reporting and ‘compliance while providing the transparency and insights needed to shape winning strategies.
Approach
We treat your customers with the empathy they deserve. elevating experience and delivering stronger returns. Our proactive and flexible. customer service is rewarded with strong, long-lasting relationships.
Digital Legal Collections | Achieve stronger returns across the ARM lifecycle
How we help
Firstsource enables you to optimize the process, enhance performance, and stay compliant across the entire litigation process.
Our end-to-end services include:
- Pre-suit:
- Omni-Channel Outreach
- Dynamic account segmentation to prioritize suit-worthy accounts and identify effective collection strategies
- Attorney vetting, outreach, and suit preparation
- Post-suit:
- Industry-leading data analytics and business intelligence to shape strategies, identify remedies, and measure effectiveness
- Dynamic tools and technologies that simplify and streamline collection litigation processes (including subpoenas, affidavits, and lawsuit filing)
- Post-judgement:
- Exhaustive recovery outreach and enforcement including garnishments, liens, etc.
Enterprise-level compliance
our systems and processes, making compliance easier than ever before. Our innovative technology automates repetitive tasks, provides dynamic auditing, and delivers clarity and transparency. It empowers you with the detail you need to make better, faster decisions. Your organization will be its efficient and effective best, and you’ll enjoy stronger returns from happier customers. Enhance performance State-of-the-art data management and security protocols are embedded into all our systems and processes, making compliance easier than ever before
Enhance performance
Our innovative technology automates repetitive tasks, provides dynamic auditing, and delivers clarity and transparency. It empowers you with the detail you need to make better, faster decisions. Your organization will be its efficient and effective best, and you’ll enjoy stronger returns from happier customers.
We’ve been delivering outstanding collections for more than 30 years, and leading Fortune 500 companies trust Firstsource to
help them navigate complex consumer and commercial debt
Higher payer
Superior
Lower cost
Enhanced customer
Higher
Outcomes
delivered
20%-30%
Lift in recovery
$5.8B
Inventory managedÂ
for 3rd party – 6 million accounts
35Mn+
Cash collectedÂ
from recoveries/month
150,000+Â
Delinquent accounts Â
Saved from write-off/month.Â
5%Â
Increase in legal recoveries Â
via digital strategiesÂ
Talk to us
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