RP Sanjiv Goenka Group

Legal Collections

Smart and sensitive approaches to simplify
legal collections

Supercharge legal collections

25 years of superior client service, Firstsource simplifies and strengthens every stage of legal debt collections. Our innovative technology led approach offers businesses the ability to navigate complex legal collections processes. Our customers enjoy stronger returns. unprecedented clarity, ensures compliance, and enhances customer experience.

The Firstsource difference

Firstsource brings together the people, platform, and approach you need to simplify and strengthen every element of your legal debt collections

People

Working with energy and integrity. your Firstsource team is committed to helping you succeed. Our extensive attorney network covering all 50 US States and Canada adds unparalleled expertise and reach.

Platform

Our proprietary Platform sets the benchmark for legal collections. It supports the smooth flow of information across the legal processes. reporting and ‘compliance while providing the transparency and insights needed to shape winning strategies.

Approach

We treat your customers with the empathy they deserve. elevating experience and delivering stronger returns. Our proactive and flexible. customer service is rewarded with strong, long-lasting relationships.

Digital Legal Collections | Achieve stronger returns across the ARM lifecycle

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How we help

Firstsource enables you to optimize the process, enhance performance, and stay compliant across the entire litigation process.

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Our end-to-end services include:

Enterprise-level compliance

our systems and processes, making compliance easier than ever before. Our innovative technology automates repetitive tasks, provides dynamic auditing, and delivers clarity and transparency. It empowers you with the detail you need to make better, faster decisions. Your organization will be its efficient and effective best, and you’ll enjoy stronger returns from happier customers. Enhance performance State-of-the-art data management and security protocols are embedded into all our systems and processes, making compliance easier than ever before

Enhance performance

Our innovative technology automates repetitive tasks, provides dynamic auditing, and delivers clarity and transparency. It empowers you with the detail you need to make better, faster decisions. Your organization will be its efficient and effective best, and you’ll enjoy stronger returns from happier customers.

We’ve been delivering outstanding collections for more than 30 years, and leading Fortune 500 companies trust Firstsource to
help them navigate complex consumer and commercial debt

Slide
Higher payer
Superior
Lower cost
Enhanced customer
Higher
rates
results
experience
liquidations
to collect
Higher payer
rates
Superior
results
Lower cost
to collect
Enhanced customer
experience
Higher
liquidations

Outcomes
delivered

20%-30%

Lift in recovery

$5.8B

Inventory managed 

for 3rd party – 6 million accounts

35Mn+

Cash collected 

from recoveries/month

150,000+ 

Delinquent accounts  

Saved from write-off/month. 

5% 

Increase in legal recoveries  

via digital strategies 

Let’s get started

Share business inquiries below. Looking for something else?
Check out job applications and for employee reference checks.

Let’s get started

Share business inquiries below. Looking for something else?

Check out job applications and for employee reference checks.

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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