RP Sanjiv Goenka Group

Enabling Technologies

End-to-end medical billing & coding precision

Enabling Technologies for RCM is Firstsource’s suite of tools that were created to enable a smooth and efficient Revenue Cycle Management process, by working independently from your Billing system.

 

These astute technologies that are light on your pocket, will surely be a game-changing value addition to your Medical Billing and coding process.

End-to-End Tool

How convenient would it be if one specific team, comprising of the best minds in the industry, constantly monitors every single claim in the billing cycle end-to-end, starting from the transmission all the way to the payments?

 

Sounds impressive, doesn’t it? With Firstsource’s End-to-End tool, such precision and quality control is now easy to achieve.

 

As part of the Enabling technologies for RCM, Our End-to-End tool is a one-stop workflow management platform designed to administer claims flow with unwavering focus. The tool constantly monitors claims and provides ground-breaking data to find out and fix revenue leakages in the RCM process.

How does the End-to-End tool work?

The End-to-End tool follows the independent parallelism design with your existing billing system. Once installed the tool starts monitoring the process meticulously. You will be able to generate reports and track claims that are in the billing cycle and analyse and create status-based work queues (rejected, awaiting status, denied, paid and so on).

 

The tool works along the billing system hereby capturing live claim statuses. The AR and denials team can check claim status in real time and take timely action. The account receivables analysts can filter claims by status and denial type.

Why choose the End-to-End tool?

Control your workflow even when you outsource.

Many surveys over the years have indicated a whopping 99% of companies who have outsourced their Billing and coding services felt they lost control over their business’s workflow. End-to-End puts control back where it belongs.

 

Having the opportunity to monitor Firstsource’s workflow across all RCM processes at any given instant, is an immense power vested to clients. This will increase your confidence in us and give you a bird’s eye view of your business being executed by us.

 

End-to-End is customizable Enabling technology for RCM that cater to your specific business process. With a User Interface that’s quick to understand and navigate. Clients can go so far as to specify the different types of output they want from the tool.

 

Since this is an End-to-End platform that various teams across different departments use, it facilitates hassle-free communication between processes and aids in identifying error prone situations; thereby helping quick turn-around on claims. Delays because of internal bottlenecks are a thing of the past with the End-to-End tool.

 

Use this tool to understand production levels and monitor our process quality. The tool supports quick decision making on claims using vital data and our clients benefit from swift processing and pay-outs.

 

All our tools and software are HIPAA compliant. That means access is always limited and role based, eliminating the risks of security breaches with trackability.

Payments Control

A major task for any practice is to ensure that the books tally at the end of the month. Keeping a track on the payments received in the bank against what’s posted, is definitely a monthly task that often becomes cumbersome. Finding a one-stop solution that not only monitors the cash flow but can also keep a check on offsets and refunds, can be challenging. Most of our clients find it tiresome to manually get this done month on month. This is where our Payments Control System saves the day.

 

An Enabling technology for RCM that’s best-in-class that is created to maintain a healthy workflow process design which is easy to understand and follow through. Our tool is everything your business needs to handle complex month-end reconciliation processes, quickly and efficiently.

How does the End-to-End tool work?

Contemplate Medical Coding with Codessence

A creation by the finest coding minds of the industry, to deliver high-quality and economical medical coding services.

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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