RP Sanjiv Goenka Group

AR Recovery

Reporting and insights to optimize collections

Our Accounts Receivables services is on a partial scope or as part of the full cycle process. Analyzing the account for unpaid, low-, paid, slow-paid, and following up with insurances for payments are also our responsibilities, We also liaise with attorneys, DME providers, and other such ancillary service providers to resolve payments.

 

Unlike most service providers, we are incentivized by collections. We are not just interested in “working” the AR, we endeavor to move the claim to payments with our every touch. Most of your past experiences may have involved a poor ROI on follow-up dollars spent. Firstsource’s Accounts Receivables services will definitely be a positive change.

 

This is why when others still measure aging and age (important nevertheless), we are chasing touches to pay, dollars per touch, and wasteful touches that are real indicators of the efficiency of the AR work.

 

Most of the revenue is actually stuck in this stage. With the never-ending follow-ups and the long hold of IVR calls providers often do not realize the revenue leakages happening here. The best of resources are needed to get the maximum collections. Firstsource’s AR workflow automation platform Reimburssence  is a supporting assist technology that helps follow-up staff gather the right information during calls and appropriate proven actions to maximize work.

 

Our Accounts Receivables services includes incisive allocation algorithms, prioritization, deep analysis of your AR, payer behavior, and domain expertise allow effective intervention at the optimal time for maximum benefits.

Our process extracts “outcome intelligence” from the claims worked to feed best-in-breed practices for every type of denial and payer. This is valuable in bundling and preventing truant claims and reducing future similar instances.

Our Accounts Receivables services includes:

Our deep analysis and insights, coupled with timely follow-up with payers and specialized old AR recovery services, contribute to improved financial outcomes for your practice. We provide customized reporting and insights, empowering you with the information needed to make informed decisions and optimize your collections strategy.

Partnering with Firstsource guarantees not only proven results and increased revenue but also peace of mind knowing that your accounts receivables are in the hands of a dedicated and experienced team. We are committed to delivering exceptional service, transparent communication, and measurable value for your practice.

Top 10 reasons to partner with Firstsource for your Medical Coding Services.

Firstsource specializes in accounts receivables management services, utilizing our extensive knowledge and experience to maximize collections and reduce revenue leakage.

Unlike many service providers, Firstsource is incentivized by collections. Our focus is not just on working the AR but on achieving actual payments, ensuring a positive return on investment for your follow-up dollars.

Our AR workflow automation platform, Reimburssence, streamlines the process and supports follow-up staff with the right information and proven actions, improving efficiency and maximizing collections.

Firstsource employs incisive allocation algorithms to prioritize and allocate resources effectively, ensuring optimal follow-up and intervention at the right time for maximum benefits.

Our team conducts a deep analysis of your AR, payer behavior, and domain expertise to gain valuable insights. These insights enable us to implement best-in-breed practices and preventive measures to reduce future instances of similar denials and improve overall revenue performance.

We proactively follow-up with insurance companies to track claim status, identify claims requiring attention, and expedite payment resolution. Our dedicated team ensures timely and persistent communication to accelerate the collection process.

Firstsource provides specialized services for recovering old accounts receivables. Our experienced team works diligently to recover outstanding payments, reduce aged AR, and improve your financial position.

We offer comprehensive reports and insights on paid, unpaid, and partially paid claims. These reports provide a clear overview of your AR status, enabling you to make informed decisions and take appropriate actions to optimize collections.

Firstsource effectively liaises with attorneys, DME providers, and other ancillary service providers to resolve payment-related issues, ensuring comprehensive AR management.

Firstsource’s accounts receivables management services have a track record of delivering proven results. Our expertise, proactive approach, and focus on maximizing collections lead to increased revenue for your practice.

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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