Harness the Cloud to provide high-touch patient support
Many uninsured and underinsured patients either do not want to complete Financial Assistance processes or lack the wherewithal to do so. This can impact both care access and Provider revenues – especially at a time when patients are increasingly responsible for a larger proportion of healthcare costs.
Firstsource’s Healthcare Cloud: Financial Assistance Enrollment Services guides eligible patients through the screening and enrollment process, ensuring that the neediest patients receive proper financial assistance.
It first rules out a patient’s ability to pay their account in full or make payment arrangements. If a patient is further deemed ineligible for a county, state or federal program, the solution assists them in filing for participation in your internal financial assistance program. The Cloud-first solution simplifies and accelerates the financial assistance process for both hospital registrars and patients.
Increased staff productivity
Enhanced patient satisfaction
Reduced AR days
See how we bring it all together
The holistic Firstsource solution includes an entire stack of digital-first patient engagement and Eligibility and Enrollment solutions. They are designed to uncover missing patient information and enhance engagement with patients across their journey, dramatically improving patient satisfaction as well as financial performance for hospitals.