Overview
Better understanding patient needs is key to creating happy and loyal customers. MGagement℠, our digital engagement portal, simplifies the financial experience for patients by bridging the gap between modern communication channels and traditional patient interaction.
MGagement℠ leverages Artificial Intelligence (AI) to understand communication patterns and engage with patients at a time convenient to them and on a channel that suits their needs. In addition, you can tap into our US-based service centers and over 30 years of experience to cater to your evolving patient needs, driving satisfaction and building loyalty.
30%
Improvement in collection rates50%
Reduction in A/R rates50%
Enhancement in A/R rates60%
Increase in self serviceFeatures
Apply for financial asistance
Patient friendly billing
Consolidated account management
Secure auto payments options
Manage communication preferences & update demographics
Manage personalized payment plans
Call center support
Update insurance information
Submit questions & read digital faqs
