Know them, retain them, grow them
Reduce churn, maximize customer lifetime value and build your superfan base
Schedule a Free Demo
Achieve double-digit gains by active user personalization, predictive analytics and campaign management.
Top 3 benefits
of choosing Firstsource's solution
Convert
Create micro-segments and target by behavior to the best action across millions of native text, display, and video personalization.
Engage
Engage with customers using an omnichannel approach by identifying the touchpoints they are most active on.
Retain
Combat churn with a humanistic automation approach giving customers the personal attention they need to keep renewing.
Fortune 500 companies
engage with Firstsource to improve customer retention and engagement
97%
200%
100%
Three ways to stop your subscription business from losing customers
Recognize
Sense intent from time to time by analyzing variations in customer behavior through their actions, clicks, dwell time, visits or usage.
Personalize
Maximize
Deliver double-digit improvements to renewals, win backs, upsells with dedicated campaign management — combining automation with the human touch.
Three ways to stop your subscription business from losing customers
Recognize
Sense intent from time to time by analyzing variations in customer behavior through their actions, clicks, dwell time, visits or usage.
Personalize
Maximize
Deliver double-digit improvements to renewals, win backs, upsells with dedicated campaign management — combining automation with the human touch.
Achieve positive ROI with just a single use case in two weeks
Rest Easy
with Firstsource expertise in Communications, Media & Technology space
1 Million+
Additional products sold each year
10% +
Additional revenue via upsell & x-sell
300,000 +
Digital interactions every month
1.5 Million +
Customer interactions every month
< 10%
Customer Churn – Industry leading performance
