RP Sanjiv Goenka Group

Awards & Accolades

Recent industry recognition for the work we do

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Awards filter 2018

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Nelson Hall

  • Leader in Overall Mortgage & Loan
  • Leader in Mortgage & Loan – Support for New Digital Business Model
Leader in Overall Mortgage & Loan
Leader in Mortgage & Loan – Support for New Digital Business Model

UK Complaint Handling Awards

  • Best Complaint Handling in Financial Services
Best Complaint Handling in Financial Services

North East Contact Centre Awards

  • Best Outsourcing Partnership
Best Outsourcing Partnership

UK Complaint Handling Awards

Best Complaint Handling
Best Complaints Handling Team of the Year

UK Complaint Handling Awards

  • GOLD, Customer Insight Strategy
  • Overall Winner
GOLD, Customer Insight Strategy
Overall Winner

European Contact Centre & Customer Service Awards

  • Bronze
Bronze

UK Complaint Handling Awards

  • Best Complaint Handling

  • Best Complaint Handling Team of the Year

Best Complaint Handling

Welsh Contact Centre Awards

  • Silver, Support Manager
  • Gold, People Engagement
Silver, Support Manager
Gold, People Engagement

Contact Centre Network Ireland

  • Trainer of the Year
  • Support Team of the Year
  • People Development Award
Trainer of the Year
Support Team of the Year
People Development Award

UK Customer Experience Awards

  • Gold – Best Employee Engagement – Programme or Transformation
  • Bronze – Transforming the Customer Experience, in association with a client (largest retail bank and mortgage lender in the UK )
Gold – Best Employee Engagement – Programme or Transformation
Bronze – Transforming the Customer Experience, in association with a client (largest retail bank and mortgage lender in the UK )

NASSCOM Customer Excellence Award

  • Category – Process Efficiency
Category – Process Efficiency

Welsh Contact Centre Awards

  • Outsourced Contact Centre of the Year
  • People Engagement
  • Trainer of the Year (Adam Pitt, Senior Trainer)
Outsourced Contact Centre of the Year
People Engagement
Trainer of the Year (Adam Pitt, Senior Trainer)

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