Working each day to make a difference
We strongly believe that advancing the interests of our people and strengthening our communities go hand in hand. Our approach to creating positive outcomes centers around three major pillars.
- Creating an equitable workplace through Inclusion and Diversity
- Improving access to jobs for the socio-economically challenged population through Impact Sourcing
- Designing CSR initiatives focused around promoting gender equity, education, healthcare, arts, culture and sports.










Inclusion & diversity
We encourage our people to bring their authentic selves to work and create greater value for our clients with diverse perspectives and problem-solving experiences.
We take great pride in being recognized in the prestigious Bloomberg GEI (Gender Equality Index)- 2023 for the second consecutive year across 483 other global companies.
We are delighted to announce our achievement as a Level 3 Disability Confident Leader in UK marking progress from our previous status as a Disability Confident Employer.
In our employee survey conducted in FY 2023-24, 84% of our employees agreed with the statement, “At this Company, everyone can succeed to their full potential, irrespective of age, culture, gender, race or religious background”
44.41%
Women workforce27,940
Employees from82
Different nationalities37.38%
Women in all management positions
Impact Sourcing
Talent is often not constricted by anything other than opportunities. As a purpose-led organization, we are keen to provide those opportunities and break down barriers for the socio-economically challenged through our Impact Sourcing program.
Collaborating with NGOs, sourcing partners and government organizations across Asia, the US and Europe we aim is to hire 10,000 impact workers.
Community Outreach
Our Vision is to be a good corporate citizen in all aspects of our operations and activities. We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interests of diverse stakeholders. The way we do business reflects our commitment to profitable growth, sustainable development and integrity
Our goal is to be a purpose driven and socially responsible Company, empowering lives by advancing access to Education, Environment, and Healthcare, promoting Sports, Arts, and Culture, and supporting gender equality and women empowerment – to improve the overall quality of life

IMPACT IN NUMBERS FY 22-23
289
CSR events4041
Employee Volunteers and donorsINR 68.4 Mn
Spent on CSR projects15,298
Hours of CSR volunteering65,550
Lives impacted through various CSR initiatives2.64
Times SROI generated through CSR project
Invested in Communities Digital Skilling of Rural Women Entrepreneurs
To help women from underserved communities in building digital skills as part of our ‘Digital First, Digital Now’ agenda and sharpening business acumen, we partnered with NASSCOM Foundation for our “Support Rural Women Entrepreneurship project” to empower Rural women artisans through resources, guidance and growth opportunities. Training program for the first cohort was completed successfully last year empowering 150 women artisans from Bagh, Madhya Pradesh. We continued the momentum and started skilling another set of 176 rural women artisans from Maheshwari district and the training program is currently underway and scheduled to complete by end of this year. This initiative creates a favourable environment for women to start and expand their businesses essentially bridging the gender gap in entrepreneurship and also to improve their family income and position themselves as community role models. We have contributed INR 14,55,641 for this initiative.
About FFE scholarship
As part of our CSR project, since 2017 Firstsource have been sponsoring 5 deserving graduates for their B-Tech in Karnataka. In the year 2021, all of them graduated with flying colors and most of them are placed in jobs. As a next step, through our continued support during 2021 year, Foundation for Excellence (FFE) team were able to fund the annual scholarships of 12 brilliant and financially needy B-Tech scholars from 6 states in India where Firstsource has biggest operation. These 12 scholars will receive annual scholarship as well as various value added training/workshop to chase their career dreams and become successful.
I have been inspired in my life by Dr. APJ Abdul Kalam. His book, “Wings of Fire” tells the way he faced the difficult situations in his life, but despite the challenges, he finally succeeded in fulfilling in dreams.
This scholarship has been supporting me financially, in meeting my educational expenses and hostel fees, which has helped in reducing the financial burden on my family and has motivated me in achieving my career goals. I really appreciate the initiative taken by Firstsource and FFE to help me with my education and to fulfil my dreams. Me and my family will always be grateful for your help. I find it inspirational how your contribution is building someone’s career. I am willing to do the same whenever I am ready to support. Thank you for believing in me