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We provide transformational solutions across the customer lifecycle in Healthcare, Banking, and Communications. Our specialized teams use advanced technology and data analytics to address clients' key challenges and deliver future-focused outcomes.
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Firstsource recognized as a Global Leader in Generative AI Services in ISG Provider Lens® 2025
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Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

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Firstsource recognized as a Global Leader in Generative AI Services in ISG Provider Lens® 2025
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Solving for Efficiency Inside a Media Giant's CX Transformation with Firstsource
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Firstsource Reports Q4FY25 Results
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Providers Can Reduce Administrative Burden and Improve Productivity With AI Tools to Mitigate Labor Shortages

How AI Is Disrupting Our Industry, and What We Can Do About It

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Firstsource recognized as a Global Leader in Generative AI Services in ISG Provider Lens® 2025

Firstsource Named Leader in ISG Provider Lens® 2025 Contact Center – Customer Experience Services

Firstsource recognized as a ‘Leader’ for the second consecutive year in Avasant's Mortgage Business Process Transformation 2025 RadarView™
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Firstsource Solutions

Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

Industries

Banking and Financial services
Healthcare
Utilities
Communications
Media
Retail
Private Equity
Technology

Services

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Consulting
Customer Experience
Digital Platforms and Technologies
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Trust and Safety

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