Deploy models that are accountable in the real world
RLHF preference data, safety alignment corpora, and regression sets for models that have to perform outside the benchmark.

Frontier
AI Lab
Leading
Smartphone Maker
Major
Social Platform
Top GenAI
Assistant Maker
Leading
Search Engine
Leading Global
Ecommerce
Frontier
Robotics Studio
Iconic
Smart Eyewear
World-Leading
Creative AI Platform
Premium
Automotive AI
Top-20
US Mortgage Lender
Major
Crypto Trading Platform
Global
Banking-as-a-Service
Emerging
BNPL Fintech
Global
Card Issuer
Tier-1
FinCrime Portfolio
Market Forces
What lab alignment can’t account for
Benchmark scores don’t carry into production. These three gaps show what lab alignment consistently misses, and why the fix requires real human feedback at scale.
Proven Outcomes
What post-training programs deliver
61→83.7%
Clinical plausibility score improvement after post-training RLHF across 14 health systems
14
Hospitals and health systems in a single clinical AI post-training readiness program
99.3%
PII recall rate in a financial chatbot safety post-training program design
How do we do it
The work behind a safe, aligned model
Post-training is where a model is pressure-tested against the real world. It is red-teamed for failure, then evaluated and monitored for trust and safety across modalities and languages.
Red-Teaming
Find the failure before users do
- Adversarial prompt red-teaming (manual & systematic)
- Jailbreak & prompt injection testing
- Harmful content detection & classification
- Policy violation annotation & escalation
- Safety evaluation dataset curation
Trust & Safety
Keep it safe after it ships
- Bias, fairness & toxicity evaluation
- Content moderation at scale (text, image, video, audio)
- Culturally sensitive content review (32+ languages)
- Regression & benchmark test suite maintenance
- Model behavior monitoring & drift detection
Ask yourself: are your AI initiatives building your institutional memory — or someone else's?
Kairos is what closes the gap.
Customer proof
83.7% clinical plausibility. Across 14 hospitals. Starting from 61%.
See how a clinical AI post-training readiness program moved a model from borderline to production-credible across a 14-hospital network.
Delivered | Clinical AI Readiness
61% to 83.7% clinical plausibility. Fourteen health systems. Clinician RLHF.
Clinical AI readiness program with specialty-matched physician evaluators scoring across 14 knowledge layers.
- Clinical plausibility lifted from 61% to 83.7%
- 14-hospital network coverage ensuring generalizability
- Model production-credible across health system network
WHO WE SERVE
The accountability gap depends on what your model can’t get wrong
Clinical plausibility, PII recall, and brand-voice calibration are all post-training problems, but the evaluators, the rubrics, and the failure modes are different for every vertical.
The full GenAI lifecycle
Post-training is one stage. We deliver all four.
Alignment decides how a model behaves once it leaves the lab. Pre-training, fine-tuning, and deployment surround it, and we deliver the data for every stage, under one operating model.
Stage 1
Pre-Training
Corpus building across text, audio, image, video, and code. The foundational world knowledge a model learns from.
Stage 2
Fine-Tuning
Expert domain demonstrations. SFT, CoT, and zero-error prompting that teach the model a specific domain.
Stage 3 · You are here
Post-Training
RLHF preference data, safety alignment corpora, and regression sets for models accountable outside the benchmark.
Stage 4
Deployment
Continuous data engine, live edge-case pipeline, and retraining triggers, from launch to the next version.
faq
What post-training buyers ask
What is RLHF preference data and what does Firstsource do in a preference ranking program?
RLHF (Reinforcement Learning from Human Feedback) preference data is human judgements comparing multiple model outputs, ranking them on quality, accuracy, safety, and instruction adherence. Firstsource runs preference ranking programs with domain-matched human evaluators, using IAA scoring and calibration passes to ensure inter-rater consistency throughout. The resulting preference dataset is used to train a reward model that guides the language model toward preferred outputs during reinforcement learning.
How does post-training data differ from fine-tuning data?
Fine-tuning data (SFT and CoT) teaches the model what to do by showing it expert examples. Post-training data teaches the model what humans prefer by ranking outputs and providing feedback on safety, alignment, and quality. Post-training also includes regression sets to prevent capability degradation, safety adversarial corpora for red teaming, and human-in-the-loop feedback loops. Firstsource delivers both phases under a unified operating model, with no vendor switch at the alignment stage.
What is a regression set and why do post-training programs need one?
A regression set is a curated battery of tasks and prompts that a model must pass before and after each post-training update, to confirm that alignment improvements did not degrade capability elsewhere. Without regression testing, safety tuning routinely causes capability regressions: a model that becomes safer on harmful prompts may also become less accurate on legitimate domain tasks. Firstsource designs regression sets specific to your model’s domain, benchmark targets, and safety requirements.
What does a clinical AI post-training program look like at Firstsource?
A clinical AI post-training program includes: specialty-matched physician evaluators for preference ranking across relevant clinical knowledge layers, IAA scoring calibrated to clinical best-practice standards, hallucination regression sets designed around the model’s specific clinical tasks, and HIPAA §1557-aligned data handling throughout. As demonstrated on a 14-hospital clinical AI readiness engagement, this approach moved clinical plausibility from 61% to 83.7%. A program lead will walk through scope, timeline, and clinical domain coverage during scoping.
How does Firstsource handle adversarial red teaming for post-training safety data?
Firstsource runs structured red-teaming programs using a specialist adversarial team, discovering jailbreaks, hallucination triggers, policy bypasses, and harmful output patterns before they reach production. Red-teaming outputs feed directly into the safety alignment corpus: each discovered failure mode generates adversarial examples for the safety fine-tuning and RLHF negative-example sets. The program scope, domain focus, and adversarial categories are defined in the Xplore scoping phase before collection begins.
INSIGHTS
Latest from the Firstsource team
Insights from the field, real operations, real outcomes, and perspectives from the people making it work in live operations.

Case Study
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Case Study
Delivering 1 million AI tasks in 5 weeks: Firstsource enhances GenAI model with 98% accuracy
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Case Study
Rapid improvement in GenAI models using high quality, multilingual STEM content, with 100% quality compliance for a global tech giant
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contact us
Align it. Pressure-test it. Ship it accountable.
Tell us the alignment challenge, the domain, and the safety bar. A program lead replies inside one business day.
- Talk to a real program lead
- Sample preference dataset returned in 5–10 business days
- Compliance docs (SOC 2, ISO, HIPAA-aligned) on request
- NDA before any data exchange
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