Launch the language model that is a domain expert
Your language model is a domain expert. Expert demonstrations covering SFT, CoT, and zero-error prompting at scale.

Frontier
AI Lab
Leading
Smartphone Maker
Major
Social Platform
Top GenAI
Assistant Maker
Leading
Search Engine
Leading Global
Ecommerce
Frontier
Robotics Studio
Iconic
Smart Eyewear
World-Leading
Creative AI Platform
Premium
Automotive AI
Top-20
US Mortgage Lender
Major
Crypto Trading Platform
Global
Banking-as-a-Service
Emerging
BNPL Fintech
Global
Card Issuer
Tier-1
FinCrime Portfolio
Market Forces
Where language ends and domain begins
A model that passes MMLU-Pro still fails in a hospital ward or a trading desk. General intelligence and domain competence are not the same thing, and only one of them can be fixed after training.
proven outcomes
What fine-tuning programs deliver
Six segments across the mortgage value chain — purpose-built for each institution type.
20K+
High-quality prompts and responses across 5 content categories and 7 coding languages
0%
Our platform identifies missed Medicaid days across all types, ensuring hospitals capture every opportunity.
+5%
Benchmark uplift on a corporate finance reasoning model after a targeted SFT/CoT run
How we do it
Inside a fine-tuning & alignment program
The work that turns a general model into a domain expert — demonstrations, preference data, and reward signals, authored and graded by subject-matter experts.
Fine-Tuning & Alignment · SFT / RLHF / DPO
What the program runs on
- Supervised fine-tuning (SFT) dataset creation
- Instruction following & task-specific data
- RLHF preference ranking & comparison pairs
- Direct Preference Optimization (DPO) data
- PPO reward model training data
- Constitutional AI feedback generation
- Code review & correctness annotation
- Chain-of-thought rationale labeling
- Tool-use & function-calling datasets
- Multi-turn conversation quality rating
Ask yourself: are your AI initiatives building your institutional memory — or someone else's?
Kairos is what closes the gap.
customer proof
20,000 prompts. Zero errors. Three weeks.
See how a world-leading search provider ran a zero-error SFT program across five content categories and seven coding languages, in three weeks.
Hyperscaler SFT Program
20,000+ expert SFT pairs. Five categories. Seven coding languages.
Expert-generated SFT data across five content categories and seven coding languages with zero errors.
- 20,000+ high-quality SFT pairs delivered in three weeks
- 0% error rate with per-language IAA scoring
- 100+ domain-matched subject-matter experts deployed
WHO WE SERVE
Close the domain gap
The domain gap between a general model and a production one is different in every vertical. The fine-tuning data that closes it has to be too.
The full GenAI lifecycle
Fine-tuning is stage two of four
Pre-training sets the ceiling. Fine-tuning, post-training, and deployment decide how close a model gets to it — and Firstsource delivers the data for every stage, under one program operating model, without switching vendors.
Stage 1
Pre-Training
Corpus building across text, audio, image, video, and code — the foundational world knowledge a model learns from.
Stage 2 · You are here
Fine-Tuning
Expert domain demonstrations — SFT, CoT, and zero-error prompting that teach the model a specific domain.
Stage 3
Post-Training
RLHF preference data, safety alignment corpora, and regression sets for models accountable outside the benchmark.
Stage 4
Deployment
Continuous data engine, live edge-case pipeline, and retraining triggers — from launch to the next version.
COMMON QUESTIONS
What buyers ask
What is supervised fine-tuning (SFT) data and how does Firstsource collect it?
SFT data is expert-authored prompt-response pairs that teach a model to follow instructions, apply domain knowledge, and match a preferred output style. Firstsource collects SFT data through its vetted SME bench (hundreds of domain experts spanning medicine, law, finance, coding, and engineering), using the Weave annotation platform for quality control and IAA scoring throughout delivery. Every pair is reviewed and accepted against the program’s domain quality bar before it enters the delivery set.
What is chain-of-thought (CoT) data and when should fine-tuning programs use it?
CoT data is expert-authored reasoning traces that show the model step-by-step how to work through a problem before arriving at an answer. It is most valuable for domains requiring multi-step reasoning (such as mathematics, corporate finance, clinical diagnosis, and complex legal analysis) where showing the reasoning path, not just the final answer, is what moves the benchmark. For simpler instruction-following tasks, SFT alone is typically sufficient. A program lead will help you determine the right mix based on your benchmark targets and domain complexity.
What is the difference between fine-tuning data and RLHF preference data?
Fine-tuning data (SFT and CoT) teaches the model what to do by showing it expert examples. RLHF preference data teaches the model what the human prefers by ranking multiple model outputs against each other. Fine-tuning typically comes first, adapting the model to the target domain. RLHF follows, calibrating output quality, tone, and instruction adherence. Firstsource delivers both under the same program operating model, without changing vendors at the post-training stage.
How does Firstsource source subject-matter experts for specialist fine-tuning domains?
Through the Gigsourcing Platform, a large vetted pool of contributors with hundreds of active domain SMEs across medicine, law, finance, software engineering, and science. For specialist domains, Firstsource validates credentials, runs qualification assessments, and uses IAA scoring to confirm expert-grade output quality before deploying contributors to production tasks. For highly regulated domains such as healthcare and finance, the SME bench includes credentialed practitioners with relevant professional qualifications.
Can Firstsource deliver a fine-tuning program inside a tight three-week window?
Yes, as demonstrated on a hyperscaler SFT program delivering 20,000+ prompt-response pairs across five content categories and seven coding languages in three weeks at 0% error rate. Sub-48-hour program activation via the Gigsourcing Platform gets the SME bench deployed, tooling provisioned, and first pairs flowing within two business days of program sign-off. Timelines depend on domain complexity, volume, and language coverage; a program lead will confirm the delivery schedule during scoping.
INSIGHTS
Latest from the Firstsource team
Insights from the field, real operations, real outcomes, and perspectives from the people making it work in live operations.

Case Study
Penetration testing using GenAI enhances platform safety and trust for an online marketplace for short and long-term homestays and experiences
Discover how a global marketplace for homestays and experiences partnered with Firstsource to proactively secure its platform against identity and listing fraud through GenAI-powered penetration testing, bolstering user trust and safety.

Case Study
Delivering 1 million AI tasks in 5 weeks: Firstsource enhances GenAI model with 98% accuracy
Goal: A leading tech company partnered with Firstsource to enhance their virtual assistant's GenAI model using Reinforcement Learning from Human Feedback (RLHF). The goal was to improve accuracy and reliability by training the model with high-quality, annotated data, creating and verifying multi-turn conversations across multiple domains within a tight deadline. How we made it happen:Our tailored approach ensured precise execution at scale. Here's how:

Case Study
Rapid improvement in GenAI models using high quality, multilingual STEM content, with 100% quality compliance for a global tech giant
Firstsource delivered 120K+ high‑quality STEM content items in 10 languages for a GenAI model, achieving full compliance and rapid onboarding of expert creators.
contact us
Collect it. Manage it. Train your models on it.
Tell us what you’re building. A program lead replies inside one business day.
- Talk to a real program lead
- Sample dataset returned in 5–10 business days
- Compliance docs (SOC 2, ISO, HIPAA-aligned) on request
- NDA before any data exchange
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