Launch the language model that is a domain expert

Your language model is a domain expert. Expert demonstrations covering SFT, CoT, and zero-error prompting at scale.
Launch the language model that is a domain expert

Frontier

AI Lab

Leading

Smartphone Maker

Major

Social Platform

Top GenAI

Assistant Maker

Leading

Search Engine

Leading Global

Ecommerce

Frontier

Robotics Studio

Iconic

Smart Eyewear

World-Leading

Creative AI Platform

Premium

Automotive AI

Top-20

US Mortgage Lender

Major

Crypto Trading Platform

Global

Banking-as-a-Service

Emerging

BNPL Fintech

Global

Card Issuer

Tier-1

FinCrime Portfolio
Market Forces

Where language ends and domain begins

A model that passes MMLU-Pro still fails in a hospital ward or a trading desk. General intelligence and domain competence are not the same thing, and only one of them can be fixed after training.
Frontier models still lag domain experts
Frontier models still lag domain experts

60-90%

Frontier models score between 60–90% on professional domain benchmarks in medicine, law, and finance; the remaining gap to human expert performance is where fine-tuning data works.
Agents fail one in three enterprise tasks
Agents fail one in three enterprise tasks

~33%

Even state-of-the-art AI agents fail approximately one in three complex multi-step desktop tasks, a failure rate that domain-specific fine-tuning data helps reduce.
Open models almost closed the gap
Open models almost closed the gap

3.3pt

The gap between the best open-weight and best proprietary model has narrowed to 3.3 percentage points on MMLU-Pro, making fine-tuning data the decisive variable on either path.
proven outcomes

What fine-tuning programs deliver

Six segments across the mortgage value chain — purpose-built for each institution type.

20K+

High-quality prompts and responses across 5 content categories and 7 coding languages

0%

Our platform identifies missed Medicaid days across all types, ensuring hospitals capture every opportunity.

+5%

Benchmark uplift on a corporate finance reasoning model after a targeted SFT/CoT run
How we do it

Inside a fine-tuning & alignment program

The work that turns a general model into a domain expert — demonstrations, preference data, and reward signals, authored and graded by subject-matter experts.
Fine-Tuning & Alignment · SFT / RLHF / DPO

What the program runs on

  • Supervised fine-tuning (SFT) dataset creation
  • Instruction following & task-specific data
  • RLHF preference ranking & comparison pairs
  • Direct Preference Optimization (DPO) data
  • PPO reward model training data
  • Constitutional AI feedback generation
  • Code review & correctness annotation
  • Chain-of-thought rationale labeling
  • Tool-use & function-calling datasets
  • Multi-turn conversation quality rating

Ask yourself: are your AI initiatives building your institutional memory — or someone else's?

Kairos is what closes the gap.
customer proof

20,000 prompts. Zero errors. Three weeks.

See how a world-leading search provider ran a zero-error SFT program across five content categories and seven coding languages, in three weeks.
WHO WE SERVE

Close the domain gap

The domain gap between a general model and a production one is different in every vertical. The fine-tuning data that closes it has to be too.
Close domain gaps with expert demonstrations, not generic data
AI Labs & Foundational Models

Close domain gaps with expert demonstrations, not generic data

  • Source and validate content across text, audio, image, video, and code modalities
  • Control for contamination, duplication, and synthetic data degradation
  • Cover underrepresented languages and domains before gaps become model blind spots
  • Grade corpus quality with domain experts, not crowd consensus
Adapt models to product-specific domains without error
Technology & Hyperscalers

Adapt models to product-specific domains without error

  • Generate SFT data across content categories and coding languages in parallel
  • Route each demonstration type to the right specialist pool for zero-error delivery
  • Cover product-specific domain adaptation for on-device and assistant variants
  • Meet fixed-window delivery timelines against enterprise quality bars
Teach task-specific behavior through expert demonstrations
robotics

Teach task-specific behavior through expert demonstrations

  • Source teleoperation traces for dexterous manipulation fine-tuning
  • Generate instruction-to-action sequences for command-following model adaptation
  • Cover multi-task and multi-environment scenarios for imitation learning
  • Match physical-AI specialist contributors to hardware-specific requirements
Fine-tune with clinical reasoning from practicing specialists
Healthcare

Fine-tune with clinical reasoning from practicing specialists

  • Source clinician-authored SFT pairs for medical language model adaptation
  • Cover clinical decision-support reasoning across multiple specialty areas
  • Validate Q&A pairs for diagnostic, triage, and documentation accuracy
  • Maintain regulatory compliance from data collection through model delivery
Build financial reasoning data for complex, multi-step tasks
Banking and Financial Services

Build financial reasoning data for complex, multi-step tasks

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  • Source SFT and chain-of-thought data for earnings, valuation, and risk reasoning
  • Cover computation-heavy Q&A with multi-step reasoning chains
  • Generate benchmark-grade prompts and accepted responses for model evaluation
  • Span regulatory and compliance domains across multiple jurisdictions
Adapt product AI to intent, catalog, and market-specific behavior
Retail

Adapt product AI to intent, catalog, and market-specific behavior

  • Generate search and recommendation fine-tuning data across product categories
  • Cover multilingual instruction-following for localized market variants
  • Source customer-service response demonstrations for intent-to-resolution modeling
  • Build visual-language fine-tuning data for product discovery and try-on AI
The full GenAI lifecycle

Fine-tuning is stage two of four

Pre-training sets the ceiling. Fine-tuning, post-training, and deployment decide how close a model gets to it — and Firstsource delivers the data for every stage, under one program operating model, without switching vendors.
Stage 1

Pre-Training

Corpus building across text, audio, image, video, and code — the foundational world knowledge a model learns from.
Stage 2 · You are here

Fine-Tuning

Expert domain demonstrations — SFT, CoT, and zero-error prompting that teach the model a specific domain.
Stage 3

Post-Training

RLHF preference data, safety alignment corpora, and regression sets for models accountable outside the benchmark.
Stage 4

Deployment

Continuous data engine, live edge-case pipeline, and retraining triggers — from launch to the next version.
COMMON QUESTIONS

What buyers ask

What is supervised fine-tuning (SFT) data and how does Firstsource collect it?

SFT data is expert-authored prompt-response pairs that teach a model to follow instructions, apply domain knowledge, and match a preferred output style. Firstsource collects SFT data through its vetted SME bench (hundreds of domain experts spanning medicine, law, finance, coding, and engineering), using the Weave annotation platform for quality control and IAA scoring throughout delivery. Every pair is reviewed and accepted against the program’s domain quality bar before it enters the delivery set.

What is chain-of-thought (CoT) data and when should fine-tuning programs use it?

CoT data is expert-authored reasoning traces that show the model step-by-step how to work through a problem before arriving at an answer. It is most valuable for domains requiring multi-step reasoning (such as mathematics, corporate finance, clinical diagnosis, and complex legal analysis) where showing the reasoning path, not just the final answer, is what moves the benchmark. For simpler instruction-following tasks, SFT alone is typically sufficient. A program lead will help you determine the right mix based on your benchmark targets and domain complexity.

What is the difference between fine-tuning data and RLHF preference data?

Fine-tuning data (SFT and CoT) teaches the model what to do by showing it expert examples. RLHF preference data teaches the model what the human prefers by ranking multiple model outputs against each other. Fine-tuning typically comes first, adapting the model to the target domain. RLHF follows, calibrating output quality, tone, and instruction adherence. Firstsource delivers both under the same program operating model, without changing vendors at the post-training stage.

How does Firstsource source subject-matter experts for specialist fine-tuning domains?

Through the Gigsourcing Platform, a large vetted pool of contributors with hundreds of active domain SMEs across medicine, law, finance, software engineering, and science. For specialist domains, Firstsource validates credentials, runs qualification assessments, and uses IAA scoring to confirm expert-grade output quality before deploying contributors to production tasks. For highly regulated domains such as healthcare and finance, the SME bench includes credentialed practitioners with relevant professional qualifications.

Can Firstsource deliver a fine-tuning program inside a tight three-week window?

Yes, as demonstrated on a hyperscaler SFT program delivering 20,000+ prompt-response pairs across five content categories and seven coding languages in three weeks at 0% error rate. Sub-48-hour program activation via the Gigsourcing Platform gets the SME bench deployed, tooling provisioned, and first pairs flowing within two business days of program sign-off. Timelines depend on domain complexity, volume, and language coverage; a program lead will confirm the delivery schedule during scoping.
INSIGHTS

Latest from the Firstsource team

Insights from the field, real operations, real outcomes, and perspectives from the people making it work in live operations.
Cuban is half right. The services that survive AI are the ones AI cannot do without
BLog

Cuban is half right. The services that survive AI are the ones AI cannot do without

Why the services that survive AI are those it cannot do without judgment—exploring where human expertise remains essential in an increasingly automated.
Models double their attention span every four months. Are you doubling your demonstrations?
BLog

Models double their attention span every four months. Are you doubling your demonstrations?

As AI context windows double every four months.
SWE-bench is a tournament. Your codebase is a job
BLog

SWE-bench is a tournament. Your codebase is a job

Why SWE-Bench is a tournament and your codebase is a job—closing the gap between competitive AI coding benchmarks and real-world software engineering.
Penetration testing using GenAI enhances platform safety and trust for an online marketplace for short and long-term homestays and experiences
Case Study

Penetration testing using GenAI enhances platform safety and trust for an online marketplace for short and long-term homestays and experiences

Discover how a global marketplace for homestays and experiences partnered with Firstsource to proactively secure its platform against identity and listing fraud through GenAI-powered penetration testing, bolstering user trust and safety.
Delivering 1 million AI tasks in 5 weeks: Firstsource enhances GenAI model with 98% accuracy
Case Study

Delivering 1 million AI tasks in 5 weeks: Firstsource enhances GenAI model with 98% accuracy

Goal: A leading tech company partnered with Firstsource to enhance their virtual assistant's GenAI model using Reinforcement Learning from Human Feedback (RLHF). The goal was to improve accuracy and reliability by training the model with high-quality, annotated data, creating and verifying multi-turn conversations across multiple domains within a tight deadline. How we made it happen:Our tailored approach ensured precise execution at scale. Here's how:
Rapid improvement in GenAI models using high quality, multilingual STEM content, with 100% quality compliance for a global tech giant
Case Study

Rapid improvement in GenAI models using high quality, multilingual STEM content, with 100% quality compliance for a global tech giant

Firstsource delivered 120K+ high‑quality STEM content items in 10 languages for a GenAI model, achieving full compliance and rapid onboarding of expert creators.
contact us

Collect it. Manage it. Train your models on it.

Tell us what you’re building. A program lead replies inside one business day.
  • Talk to a real program lead
  • Sample dataset returned in 5–10 business days
  • Compliance docs (SOC 2, ISO, HIPAA-aligned) on request
  • NDA before any data exchange