RP Sanjiv Goenka Group

Can fintechs scale like banks?

Some questions have the simplest answers

Firstsource’s five decades of collections experience and superior understanding of borrowers  combined with a digital-first collection strategy can boost cashflows for fintechs and deliver great customer experiences at scale.

Schedule a Demo of our
Digital Debt Collection Platform

Firstsource’s Digital Debt Collections Platform has enabled fintech companies to achieve


Improvement in average net yield


CSAT consistently delivered

2x - 4x

Liquidation improvement

3 Reasons to choose

Firstsource’s Digital Debt Collection Platform

Creative Problem-solving

Combining a broad repertoire of “out of the box” solutions with data-driven strategies to devise strategic payment options for superior liquidation.

Digitizing Customer Journeys

Providing standout omnichannel experiences with the right combinations of digital-first customer support that cut through the noise, making collections friendly, convenient, and flexible for consumers.

Boosting Compliance

Adapting to evolving regulatory norms and expectations, our approach marries automated compliance processes with a human touch to achieve desired outcomes for customer, collector and client alike.

Achieve upto 70% reduction in cost to collect

Rest easy with Firstsource expertise

Trusted Partner

Global top 20 collections agency delivering value since 1971

Vertical Markets

Financial Services, Telecom, Automotive, & Healthcare with end-to-end life cycle management

Future Ready

Future-proofing legal compliance by consistently adapting with technologies at scale

See how other Fintechs like you are transforming their debt collection

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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