AI-Powered admissions review for universities

Cut cost per application by 50%. Guaranteed.
Agentic AI that's audit-ready and outcome-priced.

Four forces breaking university admissions

With nearly 10 million+ applications last cycle, with students averaging six or more schools each. Declining demographics are forcing institutions to spend more on marketing to attract the right candidates. Manual review creates processing delays, rubric inconsistency between readers, and compliance exposure - regardless of your acceptance rate. And AI-generated transcripts and manipulated letters of recommendation are outpacing manual credential checks.

‍Modern SIS and CRM platforms manage data. They don't operate the workflow. Firstsource delivers agentic AI that operates the admissions review workflow end-to-end — not software that advises, but agents that act, with human oversight where it matters. Built on Kairos, our operating system for regulated industry workflows.

Outcomes delivered

Up to 50% cost reduction

embedded into the commercial model.

Up to 60-85%

Reduction in application processing time across live admissions deployments.

Up to 70-90%

Reduction in manual review effort for admissions and eligibility checks.

Up to 5-10×

Throughput improvement without adding reviewer headcount during peak cycles.

From 8 minutes to 2. Every application. Decided.

AI-powered admissions orchestration that quadruples capacity without quadrupling your team. Six capabilities move applications from intake to decision, with humans reviewing only the cases that need judgment.

Ingest

Capture all application data and supporting documents in one place, replacing email, portal, and paper intake.

Verify

Check completeness, format, and consistency automatically, removing back-and-forth emails over missing items.

Prioritize

Flag eligible, high-priority, and urgent cases first so reviewers spend time where it changes the outcome.

Assess

Score each application against the institution's rubric with full transparency into how the score was derived.

Adjudicate

Auto-process straightforward applications. Route only complex cases to human reviewers for final decisioning.

Respond

Send decisions, outcome letters, and next-step communications automatically, with the full audit trail locked.

AI-Driven CX transformation for a global education leader

A global education leader was losing applicants in the funnel: call abandonment rates near 30%, a backlog of 60,000 unresolved student queries, and turnaround times stretching from 2 to 30 days.

Firstsource deployed AI-driven self-service, intelligent email automation, OCR-based document processing, and a tiered support model - live in 45 days. The backlog of 60,000 cases cleared in 60 days. Call abandonment dropped from 30% to 1%. Hold time fell from 20+ minutes to 5.