Digital solutions that provide business continuity for hospital RCM during the pandemic and beyond
How Firstsource's digital solutions supported hospital RCM during COVID-19 with eligibility screening, mobile apps, and digital POS collections.
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Key points
- COVID-19 has changed how businesses operate as people are compelled to work from home.
- Firstsource has responded to the COVID-19 crisis by expanding its digital offerings to reduce the need for face-to-face interactions and support work-from-home efforts.
- Firstsource's enhanced digital solutions encompass the following:
- Digital Patient Eligibility Screening
- Firstsource Mobile App for Document Transfer & Repository
- Firstsource Mobile App for Document Transfer & Repository with DocuSign® integration
- Digital POS (Point-of-Service) Collections
- Given the efficiencies of these new digital opportunities, Firstsource believes providers and patients will continue to embrace them even after this crisis draws to a close
