Chrystie Leonard, Chief Customer Experience Officer at GHX

GHX and Firstsource revolutionized healthcare operations through 17 years of trusted partnership

Chrystie Leonard, Chief Customer Experience Officer at GHX, shares how Firstsource revolutionized their healthcare operations through 17 years of shared values and true partnership. Together, they transformed healthcare supply chains, implemented AI technology, and maintained critical operations during COVID-19 to serve millions of patients daily.
June 4, 2025
GHX partnership, long-term BPM partner, healthcare supply chain support, technology scaling partnership, trusted outsourcing partner