Meet Firstsource at the Canadian Lenders Summit 2026

INTELLIGENCE THAT OPERATES
From credit decision to customer action, see how Kairos, our AI Operating System, helps Canadian lenders make faster decisions, manage risk and strengthen customer outcomes.
Oct 22, 2026
The Quay, Toronto
Meet Firstsource at the Canadian Lenders Summit 2026
Why Should You Attend?

Transforming Canadian Lending with AI-Powered Intelligent Operations

The Canadian lending landscape is changing. Lenders face pressure to make faster credit decisions, respond to borrower payment challenges, manage fraud and delinquency, and deliver stronger customer experiences—all while controlling costs. The opportunity isn't simply to add AI. It's to make lending operations smarter. Firstsource brings together Canadian lending expertise, AI, automation and intelligent operations to help lenders transform how they originate, service, manage collections and protect against risk.
WHy visit our booth?

Intelligence Across the Lending Lifecycle

LEND
LEND

Intelligent Credit & Underwriting

Watch AI and automation accelerate credit decisions for consumer, mortgage and business lending. From submission to decision, faster.
SERVICE
SERVICE

Intelligent Servicing & Collections

See predictive workflows and digital self-service handle servicing cases end to end. Intelligence built into everyday servicing.
PROTECT
PROTECT

Intelligent Risk & Fraud Prevention

See how real-time intelligence helps lenders detect fraud, manage compliance and act on risk signals faster. The right intervention, at the right time.
Why Firstsource?

Built for Intelligent Lending

AI + Automation

Gen AI, copilots and proprietary platforms streamline origination, servicing, collections and risk operations.

Customer-Centric Operations

Digital tools, analytics and specialist expertise create more connected borrower journeys.

Data-Driven Decisions

Predictive analytics and real-time intelligence help identify risks and opportunities earlier.

Proven Lending Expertise

Deep domain knowledge across credit, mortgage, servicing, collections and risk, from origination to recovery.
What Can you Achieve with Firstsource?

Proven outcomes, and a plan built for you.

Proven outcomes across origination, servicing, collections and risk.

upto 40%

reduction in mortgage operations costs with AI-native tooling

upto 27%

reduction in cost-to-serve with digital-first operations

upto 92%

of borrowers successfully self-serving their payments

upto 31%

liquidation lift with agentic AI delivering measurable fraud prevention outcomes
Meet the team

Vivek Sharma

President of BFS, CMT and Emerging Geos at Firstsource

Ken Van Aelst

Country Head- Canada at Firstsource

Asim Burman

Head BFS - North America at Firstsource

Rajkumar Ramakrishnan

Vice President, Operations at Firstsource