Meet Firstsource at ACAMS 2026
Intelligence That Operates: From Risk to ResolutionFinancial crime teams need to detect risk earlier, act faster and make confident decisions. Firstsource combines AML, KYC, fraud and compliance expertise with AI-enabled operations and an outcomes-based model to help institutions manage the entire financial crime lifecycle.
Sep 29 - Oct 1, 2026
Booth #229, ARIA Resort & Casino, Las Vegas
Why Should You Attend?
As Financial Crime Evolves, Operations Must Too.
Financial crime costs are rising faster than most operations can keep up. Banks faced an estimated $442B in projected fraud losses in 2023, while review volumes rise and budgets stay flat. ACAMS Las Vegas brings together leaders with interest and experience across AML, KYC/KYB, fraud, CDD/EDD, transaction monitoring and investigations. Firstsource brings 2,200+ FCC specialists and AI-native operations built for this pressure—and proven in production.
WHy visit our booth?
From risk to resolution, live at Booth 229.
Firstsource’s fraud stack spans Detect, Verify, Authenticate, Authorize, and Reconcile—built around the three moments that matter most.
DETECT
Risk, Alerts & AI Monitoring
AI-powered fraud analytics and behavioral models detect risk across payments, cards and digital channels in real time. For a Top 5 U.S. fintech, Firstsource deployed 174 fraud call patterns and an alert engine that routes high-risk cases to senior analysts for four-eye review.
DECIDE
Investigations and Case Management
See an analyst co-pilot pull documents, summarize case notes and draft defensible narratives in a fraction of the time, while people remain the ultimate reviewer on every high risk decision
ACT
Resolution and Customer Protection
See how SAR and CTR filings with FinCEN, disputes, refunds and remediation workflows close the loop, protecting customers and satisfying US regulators without slowing the business down.
Why Firstsource
AI + Automation
Alert prioritization engines, analyst co-pilots and Gen AI assisted screening built into everyday AML, KYC and fraud operations.
Proven Fincrime Scale
2,200+ FCC agents delivering AML, KYC and fraud operations for large global banks, building societies, fintechs, and crypto platforms.
Recognized Leadership
Named a Star Performer and Major Contender in Everest Group’s 2025 Financial Crime & Compliance Operations assessment, among 36 global providers. Also recognized as a Leader in GenAI & Process Automation in Banking by NelsonHall.
Outcomes We Underwrite
We tie our commercial model to outcomes, not effort—payment per resolved case, fewer false positives, better decisions. If we can’t put our own revenue behind the result, we haven’t earned the right to operate it.
Why Firstsource?
Every Decision Needs Context Meet the Intelligent Context Framework
Every financial crime decision must be defensible. Firstsource’s Intelligent Context Framework (ICF), part of Kairos, captures the reasoning behind every AI and analyst decision—creating searchable, audit-ready institutional memory.
Decision Traces
Reconstruct why an alert was cleared, escalated or filed—in seconds.
Entity Context
2,200+ FCC agents delivering AML, KYC and fraud operations for large global banks, building societies, fintechs, and crypto platforms.
ICF
The institutional memory your financial crime operation never had.
Already proven in a Top 5 U.S. fintech, where ICF captured decision traces from day one while a five-person compliance team independently monitored fraud and compliance signals in real time.
What Will You Get If You Engage?
Proven outcomes, and a plan built for you.
Operational Excellence: Ranked #1 of 4 Vendors for 28 of 35 Months. One of the biggest fintechs in the US partnered with Firstsource for financial crime compliance operations spanning fraud investigations, account servicing, dispute management, and compliance and sanctions screening.
95%
Quality and accuracy score, against a 90% target
9.10 min
Average handle time, beating a 9.50 minute target
1.85M
Cses processed over a 3 year tenure (1.6M account servicing, 250K fraud and investigations)
~1.29M
Transactions handled per month.
