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What We Do

We provide transformational solutions across the customer lifecycle in Healthcare, Banking, and Communications. Our specialized teams use advanced technology and data analytics to address clients' key challenges and deliver future-focused outcomes.
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Firstsource and Prosper AI Partner to Enhance Healthcare RCM With Voice AI
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Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

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Firstsource and Prosper AI Partner to Enhance Healthcare RCM With Voice AI
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From Insight to Impact: Operationalizing CX Intelligence for Measurable Business Outcomes
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Firstsource Reports Q3FY26 Results
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Providers Can Reduce Administrative Burden and Improve Productivity With AI Tools to Mitigate Labor Shortages

How AI Is Disrupting Our Industry, and What We Can Do About It

Firstsource recognized as a ‘Front-Runner’ in Generative AI for Healthcare Payer by Everest Group

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Firstsource and Prosper AI Partner to Enhance Healthcare RCM With Voice AI

Firstsource Solutions Reports Third Quarter Fiscal 2026 Results

Firstsource Tops Professional Services Sector in S&P Global Sustainable1 FY25 ESG and CSA score of 87
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Brilliant People. Bold Tech. Uncommon Careers. Not a promise for later — what our people live today.

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UK Complaint Handling Awards

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Firstsource, part of the RP-Sanjiv Goenka Group, is a global business process management partner with a strong presence across the globe, supporting Fortune 500 and FTSE 100 companies.

Industries

Banking and Financial services
Healthcare
Utilities
Communications
Media
Retail
Private Equity
Technology

Services

Collections
Consulting
Customer Experience
Digital Platforms and Technologies
IT Services and Solutions
Trust and Safety

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