Healthcare
Leader; Star Performer in Healthcare Payer Operations PEAK Matrix® Assessment 2023
Firstsource is named a leader in the overall market segment of NelsonHall's NEAT vendor evaluation for mortgage and loan services, 2022.

Healthcare payer operations excellence, setting the benchmark for innovation and impact
The 2023 Healthcare Payer Operations PEAK Matrix® assessed 29 service providers’ overall vision, capability and market impact, classifying Firstsource among nine payer operations as a ‘Leader’, and one of only two as a ‘Star Performer’ for demonstrating the strongest forward and upward movement in 2023 on the PEAK Matrix®.
Download a Focus on Firstsource report to understand how we can help your organization by:
- Leveraging our digital-first approach to offer a large set of proprietary solutions backed by strategic partnerships
- Investments in forward-looking initiatives such as a Medicaid redetermination solution
- AI-enabled platforms, and
- Expansive delivery capabilities to meet the demands of a growing client base
Contact US
Schedule a Level 1 discovery.
A fixed-fee, four-week AI and operations maturity assessment. We will show you exactly where Kairos can change the economics of your operation, before you commit to anything further.
- AI maturity mapped across your operations
- Benchmark against your vertical peers
- Where Kairos creates the most value, first
- Board-ready business case