Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Advice Bots
Visual IVR
Automated Response
Digitally Empowered Contact Center
Intelligent Automation
Desktop and Service on Cloud
Biometric Authentication
Pattern Recognition and Personalisation
Customer Experience Advisory Services
Omnichannel Engagement
Survey Platform
Virtual Bots answer immediately to Member appeals while routing complex emails to associates.
Voice Bot can answer simple information-based queries (e.g., claims status, benefits) or direct you to the right associate
Asynchronous messaging allows Members and Providers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available for simple queries (e.g., appointment scheduling) while associates handle the more complex ones.
Responding to negative feedback for millions to see needs to be managed quickly.
Fast, repeatable experience, even for white mail.
Select any channel for more details
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Advice Bots
Visual IVR
Automated Response
Digitally Empowered Contact Center
Biometric Authentication
Pattern Recognition and Personalisation
Customer Experience Advisory Services
Survey Platform
Measure how your customers are feeling at every moment of interaction with your product or service.
Virtual Bots answer immediately to Member appeals while routing complex emails to associates.
Voice Bot can answer simple information-based queries (e.g., claims status, benefits) or direct you to the right associate
Asynchronous messaging allows Members and Providers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available for simple queries (e.g., appointment scheduling) while associates handle the more complex ones.
Responding to negative feedback for millions to see needs to be managed quickly.
Fast, repeatable experience, even for white mail.
Voice Automation
Voice
Voice Bot can answer simple information-based queries (e.g., claims status, benefits) or direct you to the right associate
Select any channel for more details
Omnichannel Engagement
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Advice Bots
Visual IVR
Automated Response
Digitally Empowered Contact Center
Biometric Authentication
Pattern Recognition and Personalisation
Customer Experience Advisory Services
Survey Platform
Virtual Bots answer immediately to Member appeals while routing complex emails to associates.
Voice Bot can answer simple information-based queries (e.g., claims status, benefits) or direct you to the right associate
Asynchronous messaging allows Members and Providers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available for simple queries (e.g., appointment scheduling) while associates handle the more complex ones.
Responding to negative feedback for millions to see needs to be managed quickly.
Fast, repeatable experience, even for white mail.
Email Automation
Email
Virtual Bots answer immediately to Member appeals while routing complex emails to associates.
Select any channel for more details
Omnichannel Engagement
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Advice Bots
Visual IVR
Automated Response
Digitally Empowered Contact Center
Biometric Authentication
Pattern Recognition and Personalisation
Customer Experience Advisory Services
Survey Platform
Virtual Bots answer immediately to Member appeals while routing complex emails to associates.
Voice Bot can answer simple information-based queries (e.g., claims status, benefits) or direct you to the right associate
Asynchronous messaging allows Members and Providers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available for simple queries (e.g., appointment scheduling) while associates handle the more complex ones.
Responding to negative feedback for millions to see needs to be managed quickly.
Fast, repeatable experience, even for white mail.
Webchat Automation
Webchat
24/7 Virtual Bots always available for simple queries (e.g., appointment scheduling) while associates handle the more complex ones.
Select any channel for more details
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Omnichannel Engagement
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Advice Bots
Visual IVR
Automated Response
Digitally Empowered Contact Center
Biometric Authentication
Pattern Recognition and Personalisation
Customer Experience Advisory Services
Survey Platform
Virtual Bots answer immediately to Member appeals while routing complex emails to associates.
Voice Bot can answer simple information-based queries (e.g., claims status, benefits) or direct you to the right associate
Asynchronous messaging allows Members and Providers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available for simple queries (e.g., appointment scheduling) while associates handle the more complex ones.
Responding to negative feedback for millions to see needs to be managed quickly.
Fast, repeatable experience, even for white mail.
Messaging Automation
Messaging
Asynchronous messaging allows customers to pick up a conversation whenever it suits them
Omnichannel Engagement
Select any channel for more details
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Advice Bots
Visual IVR
Automated Response
Digitally Empowered Contact Center
Biometric Authentication
Pattern Recognition and Personalisation
Customer Experience Advisory Services
Survey Platform
Virtual Bots answer immediately to Member appeals while routing complex emails to associates.
Voice Bot can answer simple information-based queries (e.g., claims status, benefits) or direct you to the right associate
Asynchronous messaging allows Members and Providers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available for simple queries (e.g., appointment scheduling) while associates handle the more complex ones.
Responding to negative feedback for millions to see needs to be managed quickly.
Fast, repeatable experience, even for white mail.
Social Media Automation
Social Media
Responding to negative feedback for millions to see needs to be managed quickly
Omnichannel Engagement
Select any channel for more details
Associates in Office
Associates at Home
Conversational AI/ML
Sentiment Analyser
NLP
RPA
Contextual Conversation
Chatbot
Voice Assistant
Intelligent Routing
Unified View
Automation Bots
Advice Bots
Visual IVR
Automated Response
Digitally Empowered Contact Center
Biometric Authentication
Pattern Recognition and Personalisation
Customer Experience Advisory Services
Survey Platform
Virtual Bots answer immediately to Member appeals while routing complex emails to associates.
Voice Bot can answer simple information-based queries (e.g., claims status, benefits) or direct you to the right associate
Asynchronous messaging allows Members and Providers to pick up a conversation whenever it suits them.
24/7 Virtual Bots always available for simple queries (e.g., appointment scheduling) while associates handle the more complex ones.
Responding to negative feedback for millions to see needs to be managed quickly.
Fast, repeatable experience, even for white mail.
White Mail Automation