Registration

Firstsource CXO Summit Americas 2025

Moving Ahead with AI
  • Conrad, Orlando
  • 19 - 21 February, 2025

Embrace the AI Revolution

The future isn’t something we wait for; it’s something we create. With AI, businesses are not just imagining what’s next, but they are building it. Every innovation brings us closer to a world where possibilities are limitless, solutions are smarter, and the excitement of what’s to come is palpable.

At the Firstsource CXO Summit Americas 2025, you’ll see it all come to life—where we move beyond the conventional, embrace the extraordinary, and lead the charge into a new AI era.

The Future of Work

Reimagining how talent, technology, and the workplace evolve in an AI-driven landscape.

AI-Driven Commercial Models

Crafting flexible strategies to meet the dynamic demands of today’s tech-savvy customers.

Scaling GenAI

Exploring the practical applications of GenAI that drive operational efficiency and transformative change.

Why Attend?

Agenda

Big ideas. Bold conversations. Expert-led panels and keynotes tackling the trends shaping our future.

Speakers

Trailblazers and innovators share strategies and stories that are shaping industries.

Venue

Set in the stunning 1100 acre Evermore Orlando Resort, Conrad Orlando is a haven for collaboration, learning, and inspiration.

Networking

Curated moments to spark conversations, forge partnerships, and connect with the minds shaping tomorrow.

Speakers

Ritesh Idani

MD and CEO

Ritesh Idani

MD and CEO

Ritesh Idani

MD and CEO

Ritesh Idani

MD and CEO

Ritesh Idani

MD and CEO

Agenda
3:00 pm onwards
Registration and Check-in
6.00 pm – 6.45 pm
Networking over drinks and appetizers
6:45 pm – 7:00 pm
Welcome Address: Aniket Maindarkar, CMO, Firstsource
7:00 pm – 8:00 pm
Keynote address – leading AI Futurist
8:00 pm onwards
Dinner and networking

7:30 am – 8:45 am
Breakfast
9:00 am – 9:40 am
Keynote address: Ritesh Idnani, MD and CEO, Firstsource
9:40 am – 10:20 am
Industry briefing: renowned industry thought leader
10:20 am – 10:30 am
Break
10:30 am – 11:15 am
Panel Discussion: The Future of Work
11:15 am – 11:30 am
Case study
11:30 am – 12:15 pm
Panel discussion 2: Commercial Models in the Age of AI
12:15 pm – 12:30 pm
Case study
12:30 pm – 1:30 pm
Lunch
1:30 pm – 3.30 pm
Scheduled meetings with Firstsource leadership/ Tech showcase
3:45 pm – 6:45 pm
Networking activity
7:30 pm onwards
Dinner

7:00 am – 8:30 am
Breakfast
8:30 am – 9:00 am
Check out
9:00 am – 9:45 am
Industry keynote : renowned industry thought leader
9:45 am – 10:45 am
Scheduled meetings with Firstsource leadership| Tech showcase
10:45 am – 11:00 am
Break
11:00 am – 11:45 am
Panel Discussion 3: Scaling GenAI
11:45 am – 12:00 pm
Case study
12:00 pm – 12:15 pm
Closing remarks
12:15 pm – 12:30 pm
Boxed lunch | Departure

Venue

Designed by the award-winning firm Martin Helbert, The Grove offers more than your average five-star hotel. Located just 18 miles from central London, this private resort spans 300 acres and features five unique dining outlets, three bars, an award-winning spa, and a championship golf course.

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Eddie Monteiro

Eddie is currently Chief Operating Officer at Educational Testing Service (ETS), where he sets and drives the transformation agenda across the company and has responsibility for all technology and operations functions in addition to the College Board, K-12, and teacher licensure businesses. He previously ran business and technology services at Pearson, where he built a global team to enable scalable delivery of enterprise functions. Prior to that, while at IBM, he held several executive leadership roles in the US, Mexico and Brazil across a diverse set of industries and clients.
Geetha Krishnan

Geetha Krishnan

Geetha Krishnan consults with the Indian Institute for Human Settlements in Bangalore as Senior Advisor and Head of Digital Blended Learning, where he spearheads their online learning and continuing education portfolio. Over 25 years, Geetha has played senior roles in diverse sectors such as academia, online learning, and advertising. In his last role as Director – Centre for Executive Education at the Indian School of Business (ISB), Geetha was head of the profit center comprising more than 50 open enrollment and long duration programs and spearheaded ISB’s foray into online learning by enabling their partnership with Coursera.
Susan Aldridge

Susan Aldridge

Dr. Aldridge is an Executive Higher Education Consultant to university presidents and ministers of education regarding business models and technology-enhanced education. She recently retired from Drexel University after serving six years as president of Drexel University Online overseeing more than 125 online programs. During her six-year tenure as President of University of Maryland Global Campus (UMGC), she doubled the university’s enrollment to 97,000 – to become the largest public American university. She also served as Vice Chancellor for Troy University’s Global Campus managing online programs and satellite campuses in 12 countries and 17 states.

Alan Greenberg

Alan Greenberg

Previously Director Apple Education EMEA and APAC, Alan led the team that built Education Podcasting and iTunes U. He has worked on the development of Apple Education mobile strategy, iOS Education APPs, and developed the SEED CSR project in China, a collaboration between Apple, Foxconn, and Pearson. Executive Board of WideCells Group Plc, Group CBDO, and EVP & Founder of Wideacademy; his working contributions include multiple technology engagements providing domain expertise across digital, mobile, brand, scale-up, international business development, and venture capital.

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