A Middlesbrough contact centre that announced a massive recruitment drive says the search is still ongoing for HUNDREDS of staff.

Firstsource Solutions UK said it needed to fill 350 roles back in June – and a further 150 two months later, following big contract wins. It’s already filled 180 customer service agents, team leaders and trainer roles, based at its Fountain Court call centre on Grange Road – and still needs to find at least another 300.

Firstsource Transaction Services, LLC announced its contact center, located at 5725 Mark Dabling Blvd., Ste. 200, Colorado Springs, CO 80919, is hiring 300 new customer care representatives to join its award-winning team. The new hires will focus on providing top-quality customer experiences and improving processes for the company’s healthcare client base.

Firstsource Solutions UK, the UK’s leading customer experience expert, is set to grow its operations in Middlesbrough this year by creating up to 500 jobs in the area. The jobs are being created as a result of recent Firstsource client wins.The new roles, which include customer service agents, team leads and trainers, have been created to help Firstsource deliver exceptional customer service for clients including the Financial Conduct Authority (FCA), with whom Firstsource recently signed a two-year deal.

As published in BQ

Source: The Gazette

Call center giant Firstsource Solutions Ltd. said Thursday it plans to hire 300 seasonal workers at its Colorado Springs location starting next month to take calls during open enrollment for a health insurer client through at least March.

Firstsource Solutions, the UK’s leading customer experience expert, yesterday welcomed over 1,200 new employees to its Derby site. The new roles come as a result of Firstsource expanding its partnership with telecommunications and media giant, Sky.

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, today announced the creation of 300 new full-time jobs in Cardiff.

The roles will be based at the Firstsource Solutions centre in Cardiff Bay.

The new jobs are as a result of the award-winning firm expanding the customer management services it currently provides to global telecommunications and media company, Sky.

Firstsource Solutions Ltd, a leading global business process management company, today announced that it will be hiring 250 employees for its new center in Eugene.

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is creating up to 200 new jobs in the North East.

The roles will be split between their Fountain Court site in Middlesbrough and a second location in Sunderland.

The new jobs are as a result of the firm winning new work with a global telecommunications provider and a high-profile UK bank.