We are delighted to have celebrated multiple Firstsource award wins at the European Contact Centre and Customer Service Awards (ECCCSA’s) last night.
London, 30 March 2017: Firstsource Solutions, the customer experience expert, has been placed for the first time in the Challengers category in Gartner’s Magic Quadrant for Customer Management Contact Center BPO, Worldwide.
KOLKATA: Firstsource Solutions, a RP-Sanjiv Goenka group company, is looking to diversify into other segment of operations such as software management, software development from being a pure play BPO company.
Firstsource Group USA Inc., wholly owned subsidiary of Firstsource Solutions Limited (NSE: FSL, BSE: 532809), a RP-Sanjiv Goenka Group company and a global provider of customized Business Process Management (BPM) services, today announced that they have completed the acquisition of the BPO division of ISGN Corporation™ (“ISGN”), a leading provider of end-to-end technology solutions to the U.S. mortgage industry.