Firstsource Solutions Reports First Quarter Fiscal 2022 Results

Revenues of Rs. 14,848 million; Y-o-Y growth of 39.8%; Operating Margin of Rs. 1,800 million; 12.1% of Revenues; PAT of Rs. 1,345 million; 9.1% of Revenues

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Firstsource ranked amongst Everest Group BPS Top 50TM. Placed in Top 10 Service Providers by Growth.

firstCustomer Intelligence (FCI) boosts borrower experience and improves sales conversion for top 10 lender

Gain speed, improve accuracy, and enrich customer experience with Sourcepoint’s Intelligent Automation across the mortgage value chain

Results delivered

~$7.2 Bn
uncompensated care cost reduced
~$1.4 Bn
additional cash generated for hospitals
~$2.5 Bn
worth claims adjudicated
~$6 Bn
of invoice financing assets managed
~$3.8 Bn
size of collections book managed
~$60 Bn
mortgage loans funded

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2 Billion

back office transactions

3.1 Million

web chats

3.7 Million

email responses

200 Million

customer interactions

Global clients
Trusted by  FTSE 100
and Fortune 500 companies          
26,000+ people
across 42 delivery centers

200 million

customer interactions



2 billion

back office transactions

4 countries

42 centres

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15+ Million Telephony & back-office interactions