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Everything you need to create a digital-first organization, with a human touch.

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Our strength lies in our differences

Immerse yourself in a culture of acceptance and inclusivity.

Firstsource Solutions Reports Third Quarter Fiscal 2021 Results

Revenues of Rs. 13,652 million, Y-o-Y growth of 29.6%; Operating Margin of Rs. 1,590 million, 11.6% of Revenues; PAT of Rs. 1,210 million, 8.9% of Revenues.

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firstCustomer Intelligence (FCI) boosts borrower experience and improves sales conversion for top 10 lender

Gain speed, improve accuracy, and enrich customer experience with Sourcepoint’s Intelligent Automation across the mortgage value chain

Results delivered

~$7.2 Bn
uncompensated care cost reduced
~$1.4 Bn
additional cash generated for hospitals
~$2.5 Bn
worth claims adjudicated
~$6 Bn
of invoice financing assets managed
~$3.8 Bn
size of collections book managed
~$60 Bn
mortgage loans funded

Stay ahead with Firstsource

2 Billion

back office transactions

3.1 Million

web chats

3.7 Million

email responses

200 Million

customer interactions

100+
Global clients
Trusted by  FTSE 100
and Fortune 500 companies          
26,000+ people
across 42 delivery centers

200 million

customer interactions

26000+

firstsourcers

2 billion

back office transactions

4 countries

42 centres

Stay ahead with Firstsource

15+ Million Telephony & back-office interactions
900,000+ Digital interactions per year
$500+ K Savings in fraud transactions per year

Results delivered

~$7.2 Bn
uncompensated care cost reduced
~$1.4 Bn
additional cash generated for hospitals
~$2.5 Bn
worth claims adjudicated
~$6 Bn
of invoice financing assets managed
~$3.8 Bn
size of collections book managed
~$60 Bn
mortgage loans funded

Stay ahead with Firstsource

2 Billion

back office transactions

3.1 Million

web chats

3.7 Million

email responses

200 Million

customer interactions