Telehealth continues to gain traction in the healthcare industry, offering a convenient, accessible and integrated experience for patients and clinicians through virtual care, while improving population health outcomes at a lower cost. It even has strong potential for expansion in tackling the opioid epidemic.
However, payers and providers often lack the staff and experience to deliver and scale their telehealth services on their own. Firstsource can help.
We provide first-line technical set-up, knowledge agents and ongoing support to reduce the risk and complexity of establishing and maintaining a robust and reliable telehealth architecture. By assisting with all the necessary devices, connectivity, engagement and familiarization, payers and providers are free to focus on what they do best: improving patient outcomes.
This prestigious designation is granted only to the best and most disruptive BPO companies
We believe in long term partnerships - over half of our clients have been with us for 7 years or longer
We deliver 24/7 customer support aided by advanced analytics, RPA and cutting-edge technology