Sub Industry: Utilities
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UK utility company acquires customers more profitably generating $2.8M incremental revenue
The Challenge: Acquire and retain customers on profitable terms The client is a one of the UK’s top energy companies, providing electricity and gas to several million customers. This sector is highly competitive with price comparison websites making it hard to acquire new customers at profitable margins, retain existing ones.
Helping customers keep calm and move house
UK property transactions were up 7.6 per cent in May compared to the previous month – this means utilities companies will spend the coming months managing a high volume of requests from prospective and existing customers, and the importance of these interactions should not be underestimated.
Industries
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