Intelligent Automation matters more than ever
One of America’s leading non-profit integrated health plans needed help to improve recording of Social Security Numbers (SSN) and Taxpayer Identification Numbers (TIN) information of its members, to comply with the provisions of the Affordable Care Act. Firstsource used Sympraxis to increase efficiency in entering the missing data, reducing time
Sympraxis Workflow Management Solutions integrates with existing business systems to connect your organisation’s resources and enhance visibility into end-to-end processes, enabling you to drive continuous improvement.
SympliSend is an easy to use, one-stop application that allows electronic submission of documents and correspondence to support the appeals and grievance process.
Background The client is a leading US-based healthcare plan with a workforce of over 285,000 professionals and a presence in more than 130 countries. As a diversified healthcare organisation, the client aims to create a health care system that is connected, aligned and affordable for all stakeholders. Business challenge The
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