Sub Industry: Fintech

A race to innovate: Challenger banks vs established players

  The financial services sector has been quick to take the lead in embracing technologies such as AI, machine learning, Robotic Process Automation (RPA), and data analytics. A Bank of England report last year found that two in every three UK financial services firms are already using machine learning within

Six ways automation helps fintechs reduce debt avoidance

Six use cases for reducing debt avoidance and driving financial fitness Amid a globally uncertain business environment and heightened regulatory scrutiny, banks, fintechs, and other lenders are facing relentless pressure to improve debt collections, without escalating recovery costs and time. Current debt recovery processes still rely largely on manual processes,

3 tools to evaluate your progress on chatbots

Regardless of where you are on the chatbot journey here are three tools to help you evaluate your progress – chatbot strategy framework, maturity model and chatbot performance benchmark scorecard.

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